JOB DETAILS

Personal Banker-Inbound-Branch Banking-Service

CompanyKotak
LocationErnakulam
Work ModeOn Site
PostedAugust 10, 2026
About The Company
About Kotak Mahindra Group: Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html Note: Our new toll-free number is 18004100. SEBI registration details - https://www.kotak.bank.in/content/dam/Kotak/others/sebi-registration-details.pdf
About the Role

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

Key Skills
Customer ServiceCash HandlingCommunication SkillsOperational AccuracyBanking ServicesAttention To DetailTransaction Processing
Categories
Finance & AccountingCustomer Service & SupportRetail
Job Information
📋Core Responsibilities
The Personal Banker is responsible for managing daily cash and non-cash transactions while providing a high-quality customer experience. They act as the face of the bank, addressing client needs and promoting various banking services.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
87702
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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