Patient Referral Specialist

Description

Why Choose Us? #TSC

• Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
• Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
• Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication.
• Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients. 

Benefits:

• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
• Dental & Vision Insurance
• 401(k) with Annual Employer Contributions
• Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
• Employee Assistance Program (EAP): Employer-paid support for life’s challenges
• Generous Paid Time Off:
  • Up to 2 weeks of PTO starting out. (Increases with tenure)
  • 7 paid holidays + 2 floating holidays

We are seeking a dedicated and detail-oriented Patient Referral Specialist to join our healthcare team. In this vital role, you will serve as a key point of contact for patients, healthcare providers, and insurance companies to ensure smooth and efficient referral processes. If you are organized, compassionate, and committed to providing excellent patient care, we invite you to apply and become part of our supportive healthcare environment.

Key Responsibilities:

- Coordinate and process patient referrals to specialists, laboratories, and other healthcare providers

- Verify insurance coverage and obtain necessary authorizations for referrals

- Communicate effectively with patients, providers, and insurance companies to facilitate timely appointments

- Maintain accurate and up-to-date referral records in the electronic health record (EHR) system

- Follow up on pending referrals to ensure completion and address any issues that arise

- Educate patients about referral procedures and assist with scheduling and documentation

- Collaborate with healthcare teams to ensure seamless patient care transitions

Requirements

Skills and Qualifications:

- High school diploma or equivalent; additional healthcare-related certifications are a plus

- Proven experience in patient coordination, medical office administration, or related roles

- Strong knowledge of insurance processes, authorization procedures, and healthcare regulations

- Excellent communication and interpersonal skills

- Exceptional organizational skills and attention to detail

- Ability to multitask and prioritize in a fast-paced environment

- Proficiency in electronic health records (EHR) systems and Microsoft Office Suite

Join our organization and be part of a compassionate team committed to delivering exceptional patient care. We offer opportunities for growth, ongoing training, and a supportive work environment dedicated to your professional development.