Production Graphic Designer/Sales

Description

Custom Patch Hats is a small but passionate apparel manufacturing company dedicated to producing high-quality products that meets the diverse needs of our customers. We pride ourselves on our craftsmanship, sustainability practices, and commitment to innovation.  We are currently seeking a talented Production Graphic Designer/Sales to help elevate our visual presence and support our sales efforts with creative, on-brand designs. 

We require a Portfolio, please upload under additional files.

Job Summary: The Graphic Designer will utilize their skills and creativity to design custom products. They will collaborate with the client as well as the internal production team, while managing the development and execution of the custom products. Your day is a mix of customer interactions, by email or phone, and communicating product knowledge. Overall, it revolves around providing exceptional customer service, driving sales, and maintaining a well-organized workflow.

Duties/Responsibilities:

• Create apparel mockups based on customer artwork.
• Client communication both electronically and over the phone regarding design and revisions.
• Managing their own client workload in a timely and efficient manner.
• Communicating with the internal team throughout the production process.
• Maintain a thorough knowledge of our product offerings and stay informed about new products.
• Meet daily quotas by creating estimates and orders in our CRM system, and serving as a point of contact for our clients throughout the sales process.
• Work with return clients and assist throughout the sales process.  
• Meeting or exceeding monthly sales goals.

Physical demands:

• Sit for long periods of time.
• Use their hands to handle, control, or feel objects, tools, or controls.
• Repeat the same movements.

Requirements

Required Education and Experience:

• Graphic Design Associate Degree or equivalent, and 1 year of experience.
• Strong knowledge of Adobe Photoshop and Illustrator.
• Customer service or sales experience is recommended.
• Creative and problem solving skills.
• Excellent communication and collaboration skills, with the ability to work cross-functionally.
• Attention to detail and a commitment to delivering high-quality work within deadlines.

Schedule: The hours of operation are Monday through Friday, 8:30 am until 5:30 pm.

We require a Portfolio, please upload under additional files.

Custom Patch Hats LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

We offer the following benefits:

- Medical Insurance

- Dental Plan

- Vision Plan

- Vacation and Sick time off

- Floating Holidays

- Paid Parental Leave

- Short Term and Long Term disability paid by the company

- Accident and Critical Illness Plans

- Employee Assistant Program

- Well-Being Program

- 401(k) with employer match