JOB DETAILS

Central Processing Specialist I/II

CompanyWESTAMERICA BANK
LocationFairfield
Work ModeOn Site
PostedAugust 11, 2026
About The Company
Westamerica Bancorporation is the holding company for Westamerica Bank, a regional community bank providing consumer and commercial financing for more than 80 branches throughout Northern and Central California. First chartered in 1884, we've grown into one of the most stable community banks in the nation, and the seventh largest bank headquartered in California. A Proven Past – A Strong Financial Future Westamerica Bancorporation maintains exceptional asset quality, and our capital ratios exceed regulatory standards for "well-capitalized"​ companies. Our outstanding loan quality, loan loss reserve, earnings, and capital ratios place us among the top-performing financial institutions in the nation for financial health and safety. Westamerica receives continued recognition by analysts as a very healthy community banking company. Independent bank rating agencies, including Findley Reports and Veribanc, consistently reaffirm their positive ratings. In fact, Veribanc has awarded us their "Blue Ribbon"​ in recognition of our safety, soundness and financial strength. Our senior management team has been a steady force, attesting to our clear, consistent direction and long-term stability. Our stock is traded on the NASDAQ stock market under the symbol WABC.
About the Role

Description

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.


Weekly Working Hours: 40


As ATM Central Processing Specialist:

  • Board and process all ATM related claims.
  • Maintain a working knowledge of Visa and Star's claim regulations, Federal Regulation E and Z, and the Bank's policies and procedures resolving disputed transactions.
  • Make outbound phone calls to customers in order to verify ATM transactions.
  • Independently provide technical and analytical support to various departments and branches.
  • Performs ATM settlement and research.
  • Participates in other special projects and performs other job-related duties.

Requirements

Must be detail oriented to ensure all facts have been discovered and effects of recommendations have been identified. Must maintain confidentiality of data and individuals opening claims.


Two-to-three years’ progressive experience in banking operations desired. Must possess strong PC and math skills with a working knowledge of TS, Excel and Word software. Strong analytical, communication and organizational skills are required.


PHYSICAL DEMANDS

  • Sitting for extended periods of time while using computer 
  • Frequent hand, wrist, and finger movements for tasks such as keyboarding, data entry, and mouse use
  • Continuous close visual work is required for tasks such as data analysis, computer use, and reading
  • Frequent communication in-person and via phone, talking and hearing for such interactions
  • Occasional movement within the office is necessary to access files or office machinery
  • Occasional lifting, pushing, and pulling (up to 20 lbs)
  • Occasional stooping and reaching 
  • Occasional standing and walking 

MENTAL DEMANDS

  • Continuously prioritizing multiple demands and meet deadlines while maintaining high level of compliance 
  • Continuously applying analytical skills
  • Ability to make sound decision and determine when to escalate issues to leadership

ENVIRONMENTAL DEMANDS

  • Work in a climate-controlled building 
  • Office environment typically has a moderate noise level
  • Work area has standard office ventilation and air quality

EQUIPMENT USED TO PERFORM FUNCTIONS

  • Computer
  • Phone
  • Common Office Equipment


EOE

Westamerica Bank's Privacy Policy may be found at: www.westamerica.com/about/privacy

Key Skills
Banking operationsATM processingClaim resolutionAnalytical skillsCommunicationOrganizational skillsPC skillsMath skillsExcelWordData entryTechnical supportComplianceResearch
Categories
Finance & AccountingCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The specialist will process ATM-related claims, maintain knowledge of banking regulations, and resolve disputed transactions. They will also provide technical support to departments and perform ATM settlement and research tasks.
📋Job Type
full time
💰Salary Range
$17 - $21
📊Experience Level
2-5
💼Company Size
496
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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