JOB DETAILS
General Manager - Rhome DQ #68
CompanyDAIRY QUEEN
LocationRhome
Work ModeOn Site
PostedAugust 11, 2026
About The Company
Here at the DQ® system, we believe that HAPPY TASTES GOOD®.
Our first location opened in Joliet, Illinois, 80 years ago. Since then we’ve grown to more than 7,000 DQ® locations in the U.S., Canada and 22 other countries.
Our restaurants offer a variety of sweet treats and crave-worthy eats that hold a special place in the hearts and minds of fans of all ages, including our signature BLIZZARD® Treat.
Guided by our vision to become the world’s favorite quick-service restaurant, we’re proud of the multinational company culture we’ve built while maintaining a small community feel. Our hardworking employees believe in our mission of creating positive memories for all who touch DQ.
Headquartered in Minneapolis, Minnesota, with offices in Canada and Singapore, our corporate employees support our independent franchisees from our corporate offices and field locations around the world.
Giving back
Since 1984, the DQ system has raised more than $154 million to support Children’s Miracle Network Hospitals® in the U.S., and the Children’s Miracle Network Member Hospitals® in Canada. Every time fans and franchisees donate to these causes, every dollar stays in the community to support the local children’s hospital.
Through our corporate giving initiative, DQ Cares, we provide employees time paid time off to volunteer in their communities.
Careers
If you believe in creating happy smiles, lasting memories and unforgettable moments, we want to hear from you. To learn more about DAIRY QUEEN® careers, visit dairyqueen.com/us-en/Company/Careers/.
Franchise opportunities
To become part of our sweet success and explore franchising opportunities, visit us at dairyqueenfranchising.com.
Ownership
The DQ brand, along with the ORANGE JULIUS® brand, is privately owned by Berkshire Hathaway Inc., a company owned by the legendary investor, Warren Buffet.
Read our Social Media Community Guidelines: http://bit.ly/DQSocialCommunityGuidelines
About the Role
Description
Oversees entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensures restaurant is operated within operational guidelines established by owner and franchisor. Essential job functions include, but are not limited to:
- Oversees and manages all areas of restaurant and makes final decisions on matters of importance.
- Ensures that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant.
- Responsible for the development and achievement of the restaurant's game plan by working with their DM.
- Ensures guest service in all areas meets company standards.
- Responds to customer complaints, taking prompt and appropriate action to resolve problems and to ensure customer satisfaction is maintained.
- Works with local chamber and schools to increase restaurant sales.
- Staffs, trains and develops assistant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews.
- Responsible for effective management schedules and ensures that restaurant is properly staffed for all day parts and sales volumes.
- Manages restaurant P & L to optimize manageable profit, controls COGS, Labor, and Controllables (semi-fixed expenses). Performs other duties and responsibilities as requested by DM.
Additional Responsibilities:
- Manages the entire operation of the restaurant through the development and growth of staff, sales and profitability to meet goals established in location's game plan.
- Ensures the restaurant is in accordance with established company standards, policies and procedures.
- Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness.
- Maintains a positive working relationship with all restaurant team members to foster and promote a cooperative and pleasant working climate which will be conducive to maximize employee morale, productivity and efficiency.
Key Skills
Restaurant ManagementFinancial Performance ManagementStaff TrainingInventory ManagementCustomer ServiceP&L ManagementSales GrowthMarketingTeam LeadershipPerformance ReviewsSchedulingConflict ResolutionOperational ComplianceQuality Control
Categories
Management & LeadershipFood & BeverageHospitalityRetailCustomer Service & Support
Job Information
📋Core Responsibilities
The General Manager oversees all restaurant operations, including financial performance, inventory, and staff management to ensure company standards are met. They are responsible for driving sales growth, managing P&L, and fostering a productive team environment.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
36422
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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