Technical Service Owner – Cloud Hosting & Security (all genders) - HYBRID

Job overview

What you'll do

You are the end-to-end owner for Cloud Hosting & Information Security across Eurowings Holidays’ touristic platform components – at the interface between Eurowings Holidays, Eurowings Digital, and Eurowings Aviation (EWD/EWA).

• Cloud Hosting / Service Ownership
  • Own the operational performance of hosting services: availability, stability, capacity, cost transparency, SLAs/OLAs, and continuous improvement.
  • Drive configuration and operational setup across hosting environments (together with internal/external partners).
  • Run vendor & partner steering (hosting / managed services / tool vendors): alignment, priorities, delivery tracking, quality control.
  • Ensure smooth change & release coordination across stakeholders keeping risk low and service continuity high.
  • Maintain strong documentation and operational readiness (runbooks, service catalog entries, ownership clarity).

• Information Security / Security
  • Act as the “security anchor” for the platform: ensure baseline controls, secure configurations, and security-by-default operations.
  • Coordinate risk, compliance and audit readiness for platform components (e.g., evidence, policies, security assessments).
  • Steer security topics with partners and internal stakeholders: identity & access, security monitoring, vulnerability handling, incident coordination, and remediation follow-up.
  • Translate security requirements into pragmatic implementation, ensuring business goals and security needs fit together.

• Optional (if bandwidth allows)
  • Take on project or product responsibility for selected touristic components owning outcomes and stakeholder alignment. 

What you'll need

• Solid experience in IT service ownership / platform operations / cloud hosting management (service thinking, reliability mindset, operational governance).
• Strong understanding of information security fundamentals (controls, risk thinking, secure configuration, incident/vulnerability coordination) and how to apply them pragmatically.
• Confidence working with external partners and internal cross-functional stakeholders (you can steer without formal authority).
• A structured, documentation-friendly approach (you create clarity where others see complexity).
• Excellent communication skills in English (German is a plus, depending on stakeholder set-up).
• Familiarity with ITIL-like operating models, security frameworks, or regulated/audit environments.
• Experience working across company interfaces (multi-entity collaboration, shared responsibilities).

What you'll bring

Eurowings Holidays benefits

Inclusivity

Workplace type

Apply now!