Mitarbeiter IT-Support/1st Level Support (m/w/d)

Hi, we’re menio—your partner for the digital infrastructure that connects all processes in institutional foodservice! Individual tools come together to form an integrated platform: We’ve developed an ecosystem where all relevant data and workflows converge, follow a common logic, and are thus easier to manage. We connect all key elements of institutional catering—from guest interaction and (pre-)ordering to kitchen operations, checkout, vending, and communication. The menioCLOUD is the central control hub: It aggregates all data and puts it into a clear context. A cohesive system emerges from many individual touchpoints. Guests benefit from a reliable and consistent user experience—whether they order via the app, at the kiosk, or use self-checkout and smart fridges. Structure is key: When systems are integrated, data needs to be maintained only once, processes are easier to manage and track centrally—making things simpler for restaurant owners and reducing vulnerabilities. In the menioCLOUD, we consolidate the relevant data and create the structure that enables quick, informed decision-making. This gives restaurant owners greater flexibility and, once again, more time for their guests. menio is the result of the merger between qnips and kamasys. The merger of these two market-leading companies has created a new, powerful enterprise in the institutional catering sector. With over 20 years of market experience, innovative visions for the future, and a team of 80 specialists, menio is setting new standards in corporate catering—even beyond the DACH region.