JOB DETAILS

Client Support Specialist

CompanyFamily Centers
LocationStamford
Work ModeOn Site
PostedAugust 12, 2026
About The Company
Family Centers is a private, nonprofit organization offering education, health and human services to children, adults and families in Fairfield County. More than 300 professionals and over 500 trained volunteers work together to provide a wide range of responsive, innovative programs. Through our three Centers of Excellence, children, adults, families and communities receive the care, encouragement and resources needed to realize their potential. Our network delivery network includes 21 licensed facilities, along with more than 60 service delivery sites located throughout lower Fairfield County. Each year, Family Centers serves more than 26,000 children, families and adults. Family Centers has been awarded a perfect 100 Encompass rating for fiscal responsibility from Charity Navigator. We have also been named a nine-time winner of Hearst Connecticut Media's Top Workplace survey. Family Centers is a United Way, Community Fund of Darien and New Canaan Community Foundation partner agency, and is a member of the Connecticut Council of Family Service Agencies. The organization is also accredited by the Joint Commission and the National Association for the Education of Young Children (NAEYC). Family Centers is licensed by the State of Connecticut Department of Public Health.
About the Role
Client Support Specialist (Enjoy Summers Off!)
 

Family Centers School-Based Health Centers (SBHC) are located in nine public schools in Stamford and Greenwich and operate much like a small doctor’s or therapist's office. The centers are open during regular school hours and select sites may also be open during school holidays and summer vacations. The clinics offer medical, mental health, health education, and dental services to adolescent students.   Our goal is to keep your child healthy, happy, and in school by providing timely health care — without having to leave school.

We are currently seeking a friendly, service-oriented Client Support Specialist for one of our school-based health centers in Stamford, CT. Responsibilities include recordkeeping, collecting data, scheduling appointments, and establishing positive rapport with the students, nurse practitioner, social worker, dentist, and school staff while maintaining a high degree of professionalism and confidentiality.   

Qualifications:

  • Three plus years' experience 
  • Strong computer skills (proficiency with Microsoft Office )
  • Excellent written and oral communication
  • Strong attention to detail
  • Ability to relate effectively to children and adolescents
  • Friendly, service-oriented personality

Preferred

  • Bilingual (English/Spanish) 
  • Prior experience working in a medical office setting
  • Proficiency with EPIC 

About Family Centers:

Family Centers is a private, nonprofit organization offering health, education, and human service programs to children, adults, and families in Fairfield County. Our team includes 300 professionals and over 500+ trained volunteers who collaborate to provide our communities with a wide range of responsive and innovative services. Through our comprehensive network of services, more than 23,000 children, adults, families and communities receive the care, encouragement and resources needed to realize their potential.

Rewards:

Full-time employees enjoy:

    Generous Paid Time Off – summers off, follow the Stamford Public Schools calendar - holidays, snow days, professional development days, etc. 

    Medical, Dental & Vision Coverage options

    Health Savings Account (HSA) with monthly employer contributions

    Flexible Spending Accounts (Health Care & Dependent Care)

    403(b) Retirement Plan with up to 6% employer contribution

    Employer-Paid Long-Term Disability, Life & AD&D Insurance

    Employee Assistance Program (EAP) for confidential support

    Voluntary Opt-In Benefits including Critical Illness Insurance, Pet Insurance, supple-mental Life Insurance, and more

    Tuition Assistance (eligible to apply after 6 months of service)

Family Centers has been consistently recognized as one of the Top Workplaces in Western Con-necticut by Hearst Connecticut Media and holds a perfect 100 Encompass rating from Charity Navigator.  

For more information and to apply, please visit http://www.familycenters.org/ or our LinkedIn page

Family Centers is committed to providing equal employment opportunities to all applicants and employees as indicated in applicable federal and/or state laws.

 

 



Key Skills
RecordkeepingData collectionAppointment schedulingCommunicationMicrosoft OfficeAttention to detailInterpersonal skillsProfessionalismConfidentialityEpic
Categories
HealthcareCustomer Service & SupportAdministrativeSocial ServicesEducation
Benefits
Paid time offMedical coverageDental coverageVision coverageHealth savings accountFlexible spending accounts403(b) retirement planLong-term disability insuranceLife insuranceAD&D insuranceEmployee assistance programCritical illness insurancePet insuranceTuition assistance
Job Information
📋Core Responsibilities
The Client Support Specialist is responsible for managing recordkeeping, data collection, and appointment scheduling within a school-based health center. They must establish positive rapport with students, medical staff, and school personnel while maintaining high standards of professionalism and confidentiality.
📋Job Type
10/mo. full time
📊Experience Level
2-5
💼Company Size
261
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page