JOB DETAILS

Porter

CompanyAccorHotel
LocationSydney
Work ModeOn Site
PostedAugust 13, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Accor is the Pacific's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 100 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement, beyond limits.

Closer to home, and centrally located in the heart of Darling Harbour, Novotel Sydney on Darling Harbour is the flagship hotel for Accor. Surrounded by an array of tourist attractions, restaurants and bars, Novotel is renowned for quality, simplicity and warm service, with 525 rooms boasting spectacular views of Darling Harbour and the Sydney CBD. 

Job Description

  • Greet all guests as they arrive and depart the hotel.
  • Ensure collection and delivery of guest luggage, mail, messages and equipment in an efficient and timely manner.
  • Escort guests to their room, placing luggage in room.
  • Ensure the efficient delivery and collection of group luggage.
  • Be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.

Qualifications

  • Previous experience working in a hotel environment preferred.
  • Good levels of written and spoken English.
  • Sound knowledge of the local area.
  • Ability to work a variety of shifts.
  • Strong focus and passion for hotel operations

Additional Information

  • Work with an experienced leader and lay foundation to a strong career progression pathway
  • The opportunity to Work Your Way across the much-loved Accor Brands and be part of its flagship property in Australia
  • Discounted Accommodation and F&B in Accor hotels worldwide
  • Complimentary laundering 
  • Annual Staycation to say thank you!

 

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Part-Time
  • Key Skills
    Customer ServiceCommunicationHospitality OperationsLuggage HandlingConcierge ServicesLocal Area Knowledge
    Categories
    HospitalityCustomer Service & Support
    Benefits
    Discounted AccommodationDiscounted F&BComplimentary launderingAnnual Staycation
    Job Information
    📋Core Responsibilities
    The Porter is responsible for greeting guests upon arrival and departure while ensuring the efficient collection and delivery of luggage and messages. They must maintain a presence in the lobby or at the Concierge desk to provide assistance to guests and visitors.
    📋Job Type
    full time
    📊Experience Level
    0-2
    💼Company Size
    101262
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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