BUSINESS HEAD - DIVISION

Job Type                  :      Permanent

Reports To               :     Managing Director -Division

Direct Reports         :    Site Supervisors, Technical, Operational and Administrative staff

KEY DUTIES/RESPONSIBILITIES

1. FACILITY OPERATIONS AND SERVICE DELIVERY

• Deliver facility operations safely, reliably, efficiently and within approved budgets and service standards.

• Plan, coordinate and oversee the day-to-day operations of the facility to ensure uninterrupted and efficient service delivery.

• Translate divisional and cluster operational objectives into facility-level work plans, targets and performance standards.

• Ensure that operational processes are implemented in accordance with approved procedures, quality standards and production/service requirements.

• Identify operational bottlenecks and implement practical measures to improve productivity, efficiency and service delivery.

2. IMPLEMENTATION OF STRATEGY, POLICIES AND STANDARD OPERATING   PROCEDURES

• Implement Cluster and Divisional strategies, policies, procedures and SOPs at facility level.

• Translate approved Cluster and Divisional strategies into specific facility-level objectives, initiatives and action plans.

• Ensure that all facility activities are conducted in accordance with approved policies, procedures, SOPs and management directives.

• Monitor compliance with approved SOPs and ensure that deviations are identified, documented and promptly addressed.

• Support the development and review of facility-level procedures and work instructions where operational requirements necessitate them.

• Provide regular feedback to the Managing Director on implementation progress, operational challenges and required interventions.

3. FINANCIAL MANAGEMENT AND COST CONTROL

• Ensure effective financial management, cost discipline and responsible utilisation of facility resources.

• Manage facility expenditure within approved budgets and delegated financial authority.

• Monitor operating costs and identify opportunities to reduce unnecessary expenditure without compromising safety, quality or service delivery.

• Ensure that procurement of materials, services and operational requirements is undertaken in accordance with approved procurement procedures.

• Monitor revenue-generating activities, where applicable, and ensure that facility operations contribute to divisional financial targets.

• Ensure proper utilisation, safeguarding and accountability for facility assets, materials and other company resources.

4. HEALTH, SAFETY, ENVIRONMENT AND REGULATORY COMPLIANCE

• Provide visible leadership in health, safety and environmental management and promote a strong safety culture across the facility.

• Ensure compliance with applicable legislation, regulatory requirements, environmental standards, company policies and HSE procedures.

• Monitor workplace hazards, conduct risk assessments and ensure implementation of appropriate control measures.

• Ensure timely reporting, investigation and corrective action for accidents, incidents, near misses and other safety-related occurrences.

• Ensure that required permits, licences, certifications, inspections and regulatory approvals are maintained and renewed as necessary.

• Promote environmentally responsible operations, including appropriate waste handling, resource utilisation and pollution prevention practices. 

5. ASSET, EQUIPMENT AND TECHNICAL MANAGEMENT

• Ensure the availability, reliability, maintenance and optimal utilisation of facility assets and equipment.

• Ensure that plant, machinery, vehicles, equipment and other critical assets are properly operated, maintained and safeguarded.

• Implement and monitor preventive and corrective maintenance programmes to minimise equipment downtime.

• Coordinate with technical teams and service providers to undertake repairs, maintenance and technical interventions.

• Identify major asset replacement, rehabilitation and capital investment requirements and submit recommendations to divisional management.

6. PEOPLE MANAGEMENT, LEADERSHIP AND STAFF DEVELOPMENT

• Provide effective leadership and direction to all facility employees and ensure clarity of roles, responsibilities and performance expectations.

• Set performance objectives and monitor employee performance in line with the company's performance management framework.

• Identify staff training and development needs and support implementation of appropriate capacity-building programmes.

• Promote teamwork, employee engagement, accountability, discipline and a high-performance culture.

7. PERFORMANCE MANAGEMENT, REPORTING AND CONTINUOUS IMPROVEMENT

• Monitor facility performance, drive continuous improvement and provide timely and accurate management information.

• Establish and monitor facility KPIs in line with approved Cluster and Divisional performance objectives.

• Analyse performance trends and identify gaps against approved targets, budgets and service standards.

• Promote process improvement, innovation, efficiency and cost optimisation across facility operations.

8. STAKEHOLDER, COMMUNITY AND REGULATORY RELATIONS

• Maintain constructive relationships with communities, customers, regulators, local authorities and other relevant stakeholders.

• Represent the facility professionally in engagements with customers, communities, regulators, local authorities and other external stakeholders.

• Address stakeholder concerns promptly and escalate significant issues to the Managing Director where necessary.

• Coordinate regulatory inspections, audits and stakeholder visits and ensure that required actions are followed through.

• Promote the company's reputation and values through professional and responsible engagement with external stakeholders.

9. RISK MANAGEMENT, BUSINESS CONTINUITY AND GOVERNANCE

• Identify, manage and mitigate operational and business risks affecting the facility.

• Identify operational, financial, technical, HSE, regulatory, people and reputational risks affecting facility performance.

• Escalate material risks and emerging threats to the Managing Director in a timely manner.

• Develop and implement appropriate contingency and business continuity measures for critical facility operations.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in business administration, Management, Engineering, Environmental Management, Operations Management, or a related discipline.

• A master’s degree in business administration, Management, Engineering, or a relevant discipline will be an added advantage.

• Relevant professional certification in management, operations, engineering, HSE or another related field will be advantageous.

• Minimum of 8–10 years' relevant professional experience, with substantial experience in operational management.

• At least 3–5 years in a managerial or supervisory leadership position.

• Experience in a processing, manufacturing, recycling, waste management, industrial or similar operational environment will be an advantage.

• Demonstrated experience in managing multidisciplinary teams, budgets, assets and operational performance.

• Experience working with regulatory authorities, communities and other external stakeholders will be an advantage.

CORE COMPETENCIES

• Strategic and operational leadership

• Decision-making and accountability

• People management and team development

• Performance management

• Facility/plant operations management

• Asset and maintenance management

• Budget management

• Business acumen

• Commercial awareness

• Results orientation

• Problem-solving

• Effective communication

• Stakeholder management

• Adaptability and resilience

 KEY WORKING RELATIONSHIPS

   Internal

• Managing Director of the Relevant Division

• Cluster Management

• Functional Heads

 External

• Regulatory authorities

• Local authorities and traditional/community leadership

• Customers and business partners

• Contractors and service providers

• Host communities

• Other relevant industry and stakeholder organisations

  
  
  Kindly send your applications to; PCrecruitment@ensghana.com