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JOB DETAILS

Product Manager Managed Services (w/m/d) – Legal Tech SaaS

CompanySepteo CNEE

LocationGermany

Work ModeOn Site

PostedAugust 13, 2026

About The Company

stp.one is one of Europe's leading providers of all-in-one legal tech solutions for lawyers, insolvency administrators, notaries and legal departments. The portfolio ranges from modern insolvency and law firm management solutions to AI-based data management, workflow automation and an integrated legal tech platform as well as intelligent data services. stp.one's modular software solutions are deeply embedded in legal services, insolvency management, and other business law ecosystems, ensuring that legal processes are smart and digital. The unique bandwidth and process depth of the solutions improves communication processes and increases the flexibility of workflows. stp.one solutions also provide interfaces for the smart exchange of process, law firm or insolvency information, including the provision of precisely tailored data. All of this greatly reduces the workload of attorneys, notaries and lawyers in their day-to-day work. With stp.one's web-based solutions, law firms, notaries, insolvency administrators and legal departments can drive forward the digitalization of their business and prepare today for the requirements of tomorrow. The company is thus laying the foundation for a Legal Workspace as a Service and modern legal processes that can even be controlled via mobile apps - reliably and in accordance with the highest security requirements. In addition, stp.one has intelligent data services in its portfolio. These transform unstructured information into meaningful data and provide a significant knowledge advantage that enables companies - regardless of the industry - to set themselves apart from their competitors. stp.one can point to more than 30 years of expertise and supports over plenty customers in managing their day-to-day business. The company employs over 375 people in 10 locations.

About the Role

Kurzbeschreibung

Du möchtest digitale Services aktiv mitgestalten und entscheidest gerne mit, welche Lösungen Kunden erfolgreich nutzen können? Du verstehst die Anforderungen von Kunden ebenso gut wie technische Rahmenbedingungen und möchtest die Weiterentwicklung eines modernen Managed Services Portfolios im Legal Tech Umfeld vorantreiben?
Dann suchen wir genau dich!

In dieser Rolle übernimmst du die fachliche Verantwortung für unser Managed Services Portfolio. Du bewertest Kundenanforderungen, entwickelst bestehende Services weiter und arbeitest eng mit internen Teams sowie externen Dienstleistern zusammen, um die optimale Lösung für unsere Kunden zu gestalten.

Arbeitsort: Deutschlandweit remote | ca. 1 x pro Monat vor Ort Präsenz

Deine Aufgaben

Verantwortung für die Weiterentwicklung und Steuerung unseres Managed Services Portfolios im Legal Tech Umfeld
Bewertung von Kundenanforderungen und Prüfung der technischen sowie wirtschaftlichen Realisierbarkeit von Managed Services Lösungen
Entwicklung und Optimierung von Serviceangeboten inklusive Pricing, Leistungsumfang und Marktpositionierung
Unterstützung von Sales, Customer Success und Marketing bei Produktplatzierung, Kundenberatung und Go-to-Market-Aktivitäten
Analyse von Kundenfeedback, Marktanforderungen und Nutzungstrends zur Weiterentwicklung des Portfolios
Steuerung und Priorisierung von Produktanforderungen gemeinsam mit relevanten Stakeholdern
Beratung von Kunden bei Fragen rund um Managed Services, Hosting-Modelle und Cloud-Lösungen
Verantwortung für die kontinuierliche Weiterentwicklung unserer Web Academy Inhalte
Koordination von Aktualisierungen bestehender Schulungs- und Produktinhalte in Zusammenarbeit mit Customer Success
Sicherstellung einer konsistenten und aktuellen Wissensvermittlung für Kunden und interne Teams

Dein Profil

Mehrjährige Berufserfahrung im Product Management, Customer Success, Consulting, Solution Engineering oder in einer vergleichbaren Schnittstellenfunktion
Erfahrung im SaaS-, Software-, Hosting-, Cloud- oder Managed Services Umfeld
Verständnis für Softwarelösungen, Cloud-Architekturen und kundenorientierte Serviceangebote
Fähigkeit, technische, wirtschaftliche und kundenbezogene Anforderungen miteinander zu verbinden
Ausgeprägte Kommunikationsstärke und Freude am Austausch mit Kunden sowie internen Stakeholdern
Ownership-Mentalität und Freude daran, Produkte und Services aktiv weiterzuentwickeln
Erfahrung in der Zusammenarbeit mit unterschiedlichen Fachbereichen wie Sales, Customer Success, Marketing und Service Teams
Hohe IT-Affinität sowie Interesse an modernen Technologien und KI-gestützten Softwarelösungen
Sehr gute Deutschkenntnisse sowie gute Englischkenntnisse in Wort und Schrift

Optional:

Erfahrung im Legal Tech Umfeld
Erfahrung im Bereich Customer Enablement, Training oder E-Learning

Dein Team

Bewerbungsprozess

Kennenlernen:
In einem kurzen Austausch mit einem unserer Recruiter schauen wir gemeinsam auf die gegenseitigen Erwartungen.
Erstes Interview:
Anschließend lernst du unseren VP Customer Service & Support kennen und tauchst tiefer in fachliche Themen sowie die Rolle ein.
Zweites Interview:
Du besuchst uns im Headquarter in Karlsruhe und lernst einen Teil deines zukünftigen Teams kennen (auch digital möglich).

Benefits

Unsere vollständigen Benefits & Vorteile werden im Rahmen unseres Recruiting-Prozesses erklärt, aber auf unserer Karriereseite bekommst du bereits einen guten Überblick: https://www.stp.one/en/careers
Als europäisches Unternehmen unterscheiden sich unsere Benefits je nach Land, einige Benefits gelten jedoch für alle Mitarbeitenden:

Jährliches Weiterbildungsbudget sowie konkrete Karrierepfade
Mitarbeitendenempfehlungsbonus
Mobilität: z. B. Fahrradleasing, Bezuschussung bei öffentlichen Verkehrsmitteln
Workation: bis zu 30 Tage pro Jahr innerhalb der EU
Bildschirmarbeitsplatzbrille
Steuerfreie Sachbezüge
Events & Firmenfeiern (Sommerfest, Jahres-Kick-off usw.)
Flexible Arbeitsmodelle (hybrid, Home-Office,Teilzeit usw.)
Englischkurse für alle Level

Kontaktdaten

Melde dich bei Fragen gerne bei unserer Recruiterin

Isabel Ostwald
E-Mail: jobs@stp.one

About us

Sharing Trust and Passion for Unity
One Team. One Mission: We are stp.one and together we simplify legal work.
In our industry, we have the opportunity to drive innovation every day. The great ideas of our colleagues ensure that we are shaping the AI-driven future of legal tech. You can help our clients to be successful and enable smart digital experience. Across various locations, all of us collaborate with purpose, creativity, and passion to redefine how legal professionals work.

At Septeo (ex. stp.one) everyone has a voice. We believe in the strength of diversity and are proud to bring together people from different backgrounds, skill sets, and walks of life - because it’s these unique perspectives that drive innovation and success.

Your impact matters
Join us in our journey to become the market leader across Europe. Be yourself, thrive in a supportive environment, and take pride in being a key player in our success story. Discover the difference you can make in an organization that values you as an individual and as an essential part of our thriving community.

What our People can expect
At Septeo (ex. stp.one), we’ve created a workplace that values your individuality and your contribution. We foster diversity and we know that everyone has different preferences and needs. Therefore, we ensure that our people have choices to maintain the best work-life-fit. Enjoy the perks of working from anywhere or from an innovative workspace, workcation experiences, and continuous learning.

Join Septeo (ex. stp.one)
Our focus goes beyond innovative software solutions, we believe in the power of our people to shape the future of legal tech and the digital economy. We amplify each other and forge trust sharing knowledge, offering encouragement, celebrate our team effort and cherishing our differences: stp.one is where your unique journey meets professional growth.

Key Skills

Product ManagementManaged ServicesSaaSCloud ArchitecturesCustomer SuccessSolution EngineeringPricingGo-to-market strategyStakeholder managementLegal TechHosting modelsE-learningCustomer enablementIT affinityAI-driven software