JOB DETAILS

Product Manager

CompanyRAC WA
LocationAustralia
Work ModeOn Site
PostedAugust 14, 2026
About The Company
At RAC we offer career opportunities that will allow you to give back and make a difference to our members and the WA community. We pride ourselves on employing the highest calibre of people to meet our member’s needs. RAC promotes healthy living and aims to protect health and safety of employees, members and visitors. RAC has been a part of the West Australian community since 1905. We are unique organisation, built by members for members. From our origins as a motoring club, we have grown to a diverse organisation of over 1,400 employees serving more than 1 million members with a range of products and services. RAC’s difference is that we are a membership organisation, which means we don't have shareholders and we reinvest our profits for the better of our members and the WA community. House rules: We really enjoy receiving your feedback, comments and experiences and enjoy getting the most out of our LinkedIn community. With this in mind, we ask that you stick to the following guidelines: • Please be polite to other RAC LinkedIn users and treat each other as you would like to be treated. • Please don’t give out any personal information. • We cannot allow any inappropriate or offensive language. • Advertising, spam, selling and links to external shopping sites are not allowed here and will be removed. • If you want to post a link to another site to illustrate your point, please do not link to sites that require registration in order to view, or any site that prompts an automatic download as these comments will be removed. • Page admins and the RAC LinkedIn community must be able to easily understand your message. For this reason we can't allow messages which are written in code or a language which isn’t English. • We reserve the right to de-tag RAC from any posts or photos that we deem inappropriate. • Please note that repeat offenders may be reported and will be blocked from the LinkedIn page.
About the Role

Join RAC and help shape the future of home services.
RAC Home Services is expanding its presence in the home through innovative security, energy and trade solutions.
We’re looking for an experienced Product Manager to lead the development and growth of our Home Services product portfolio across residential and commercial markets.
Reporting to the General Manager, Home Services, you’ll be responsible for shaping product strategy, identifying new opportunities and bringing innovative products and services to market. You’ll balance customer needs with commercial outcomes, using market insights, data and technology to build products that deliver value for members and sustainable growth for RAC.

What you’ll do

  • Develop and execute the Home Services product roadmap across Security, Home Energy and emerging service categories.
  • Lead new product development, commercialisation and lifecycle management from concept through to launch and optimisation.
  • Own key commercial outcomes including pricing, revenue, margin and product profitability.
  • Identify new growth opportunities across B2B, partnerships, technology-enabled services and adjacent home services.
  • Use customer, market and performance insights to inform product decisions and continuously improve the member experience.
  • Work collaboratively across Sales, Operations, Digital & Technology, Marketing, Finance and external partners to deliver successful products.
  • Lead product enablement, training and communications to ensure teams are equipped to deliver and sell our products effectively.

What you’ll bring

  • Demonstrated experience in product or portfolio management, ideally within a complex, customer-focused environment.
  • Demonstrated ability to take end-to-end ownership of initiatives, driving outcomes from concept through to implementation and ongoing optimisation.
  • Experience managing pricing strategy, product profitability and commercial performance metrics.
  • Strong commercial capability across pricing, product performance, revenue and margin management.
  • Experience taking products from idea through to commercialisation and ongoing lifecycle management.
  • Strong analytical capability, with experience using customer, operational and commercial data to make product and pricing decisions.
  • Strong ability to influence and align a broad range of stakeholders, including operations, sales, technology, finance, suppliers and external partners
  • A collaborative, commercially minded approach and the ability to manage multiple priorities while delivering outcomes.
  • Relevant tertiary qualifications in Business, Commerce, Marketing or a related discipline.

Why RAC?

This is an opportunity to join a growing part of RAC and play a key role in shaping how we deliver value to members in their homes. You’ll have the opportunity to influence strategy, develop new propositions and work across the organisation to bring innovative ideas to life.
At RAC, we’re committed to creating an inclusive workplace where our people can thrive. We value wellbeing, flexibility and a healthy work-life balance, and we expect our people to role model our LEAD behaviours and RAC Code of Conduct.
Please contact Charlotte Bates if you have any further questions - charlotte.bates@rac.com.au
Key Skills
Product managementProduct strategyCommercialisationLifecycle managementPricing strategyData analysisStakeholder managementMarket insightsProduct roadmapB2BRevenue managementMargin managementProduct profitabilityStrategic planningCross-functional collaboration
Categories
Management & LeadershipEnergySecurity & SafetyMarketingTechnology
Benefits
Wellbeing supportFlexibilityWork-life balance
Job Information
📋Core Responsibilities
The Product Manager will lead the development and growth of the Home Services portfolio, including security, energy, and trade solutions. They are responsible for shaping product strategy, managing the product lifecycle, and driving commercial outcomes across residential and commercial markets.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
1685
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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