JOB DETAILS

Sales Assistant / Stock Support

CompanyFlo & Frankie
LocationUpper Harbour
Work ModeOn Site
PostedAugust 14, 2026
About The Company
Fashion with heart. Flo & Frankie was founded in 2013 by Chrissy Conyngham, built on a simple belief: women achieve incredible things when they support each other. What began as a family endeavour has grown into a female-founded, female-led fashion retailer with stores across New Zealand and Australia and online. We're a multi-brand boutique, stocking 150+ local and international labels across fashion, accessories and homewares. Women Supporting Women isn't just a line for us, it's the principle behind every part of the business, from the teams in our stores and support office, to the designers, brands and craftspeople we work with. Giving back sits at the centre of how we operate, not on the side of it. Through Flo Gives Back, 15% of sales from selected products supports vulnerable women and children in Nepal through Tearfund's Share and Care Nepal programme. Through Gift Wrap That Gives Back, proceeds from our gift bags support Upside Youth Mentoring, helping young people build confidence through mentoring relationships. And with sustainability in mind, we plant a tree for every online order placed. These are just a few of the initiatives we're proud of, there's plenty more happening behind the scenes too. We welcome warmly, we own outcomes, we dream big and take action, and we rise together, because when a team feels connected, they serve with intention, and when a business gives back, it grows with purpose.
About the Role

An exciting opportunity has opened up for a passionate Sales Assistant / Stock Support to join our stunning Albany boutique!

This is a full time , 40+ Hour Monday - Friday role. 

If you love providing exceptional customer service, enjoy working with stock and operations whilst staying engaged on the shop floor, this role could be perfect for you!

At Flo & Frankie, we’re all about brightening our customers’ days and creating memorable experiences. This role is ideal for someone who loves connecting with customers as well as helping manage stock, systems, and processes to keep our store running seamlessly.

ABOUT YOU:

  • A genuine interest in fashion and pride in helping others feel confident.

  • Experience working collaboratively in a customer-focused environment.

  • Strong work ethic, organisational skills, and a proactive mindset.

  • Thrive in a fast-paced environment with an energetic team culture.

  • Dedication to providing excellent customer service and connecting with customers on a personal level.

  • Ability to balance stock support duties and outstanding customer service, including inventory management, stockroom organisation, and accurate processing.

  • Strong attention to detail and a process-driven mindset to keep stock, systems, and merchandising running smoothly.

ABOUT US:  

Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service. Our passion is our people, and we strive to be a part of something meaningful, helping others build self-confidence and feel empowered.

We are committed to providing a memorable and personalised experience for our customers, which is reflected in our culture and values, and we’re seeking individuals who share our passion for delivering above-and-beyond service.

We pride ourselves on being flexible and supportive, offering great staff benefits and above market pay. As we continue to grow, you’ll play an integral role in our journey - and with us, there’s no limit to how far you can soar.

OUR PERKS:

  • Above market rate, paid hourly for all the awesome work you will do.

  • Being a part of a friendly, down to earth, and supportive team of people who embody our core values and vision.

  • Generous staff discounts and achievable super sale bonuses.

  • Fun and supportive culture where everyone is celebrated and receives ongoing rewards and recognition.

  • Ongoing training to ensure you are always up to speed and empowered to be your best self.

  • New Zealand based head office team, who are hands on and show instore presence to support you.

  • Incredible development opportunities that will help you grow both personally and professionally. As we continue to grow, we love to see our people grow too.

  • Access to free and confidential EAP services

  • Opportunity to wear our beautiful Flo & Frankie brands every day!

Key Skills
Customer serviceInventory managementStockroom organizationMerchandisingProcess managementFashion interestOrganizational skillsCommunicationAttention to detailTeamwork
Categories
RetailCustomer Service & SupportSales
Benefits
Above market rate payGenerous staff discountsSuper sale bonusesOngoing trainingEAP servicesEmployee clothing allowance
Job Information
📋Core Responsibilities
The Sales Assistant will provide exceptional customer service while managing inventory, stockroom operations, and store merchandising. They are responsible for maintaining store systems and processes to ensure a seamless shopping experience.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
120
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page