JOB DETAILS

Assistant Store Manager

CompanyFlo & Frankie
LocationChristchurch
Work ModeOn Site
PostedAugust 14, 2026
About The Company
Fashion with heart. Flo & Frankie was founded in 2013 by Chrissy Conyngham, built on a simple belief: women achieve incredible things when they support each other. What began as a family endeavour has grown into a female-founded, female-led fashion retailer with stores across New Zealand and Australia and online. We're a multi-brand boutique, stocking 150+ local and international labels across fashion, accessories and homewares. Women Supporting Women isn't just a line for us, it's the principle behind every part of the business, from the teams in our stores and support office, to the designers, brands and craftspeople we work with. Giving back sits at the centre of how we operate, not on the side of it. Through Flo Gives Back, 15% of sales from selected products supports vulnerable women and children in Nepal through Tearfund's Share and Care Nepal programme. Through Gift Wrap That Gives Back, proceeds from our gift bags support Upside Youth Mentoring, helping young people build confidence through mentoring relationships. And with sustainability in mind, we plant a tree for every online order placed. These are just a few of the initiatives we're proud of, there's plenty more happening behind the scenes too. We welcome warmly, we own outcomes, we dream big and take action, and we rise together, because when a team feels connected, they serve with intention, and when a business gives back, it grows with purpose.
About the Role

We’re excited to share an amazing opportunity for a passionate and people-focused Assistant Store Manager to join our beautiful Christchurch CBD boutique.

If you’re an enthusiastic leader who loves creating memorable customer experiences, thrives in a fast-paced retail environment, and enjoys working with fashion, this could be your moment to shine.

As our Assistant Store Manager, you’ll help lead and inspire the team while driving operational excellence, delivering exceptional customer service, and building a positive, fun, and empowering store culture.

ABOUT YOU:

  • A genuine passion for delivering exceptional service and building warm, authentic customer connections.

  • Supportive leadership skills and the ability to contribute to a positive, enjoyable team environment.

  • Confidence to motivate and encourage the team, helping everyone perform at their best.

  • A results-aware mindset with a focus on supporting sales growth and strong store performance.

  • Experience assisting with coaching and training team members in sales and service.

  • Good problem-solving skills, strong organisation, and a proactive, can-do attitude.

  • A positive, adaptable approach and a willingness to step up to challenges when needed.

  • An interest in fashion and a passion for helping others feel confident and supported.

ABOUT US:  

Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service. Our passion is our people, and we strive to be a part of something meaningful, helping others build self-confidence and feel empowered.

We are committed to providing a memorable and personalised experience for our customers, which is reflected in our culture and values, and we’re seeking individuals who share our passion for delivering above-and-beyond service.

We pride ourselves on being flexible and supportive, offering great staff benefits and above market pay. As we continue to grow, you’ll be a key part of our story - and we’ll support you to keep growing, too.

OUR PERKS:

  • Above market rate, paid hourly for all the awesome work you will do.

  • Being a part of a friendly, down to earth, and supportive team of people who embody our core values and vision.

  • Generous staff discounts and achievable super sale bonuses.

  • Fun and supportive culture where everyone is celebrated and receives ongoing rewards and recognition.

  • Ongoing training to ensure you are always up to speed and empowered to be your best self.

  • New Zealand based head office team, who are hands on and show instore presence to support you.

  • Incredible development opportunities that will help you grow both personally and professionally. As we continue to grow, we love to see our people grow too.

  • Access to free and confidential EAP services

  • Opportunity to wear our beautiful Flo & Frankie brands every day!

Key Skills
Retail managementCustomer serviceTeam leadershipSales growthCoachingTrainingProblem-solvingOrganizationOperational excellenceFashion retailCommunicationMotivationPerformance management
Categories
RetailManagement & LeadershipCustomer Service & SupportSales
Benefits
Above market payStaff discountsSuper sale bonusesOngoing trainingEAP servicesEmployee clothing allowance
Job Information
📋Core Responsibilities
You will lead and inspire the store team to drive operational excellence and deliver exceptional customer service. Additionally, you will focus on achieving sales growth and fostering a positive, empowering store culture.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
120
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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