JOB DETAILS

Case Manager

CompanyPINE STREET INN INC
LocationBoston
Work ModeOn Site
PostedAugust 14, 2026
About The Company
With a mission to end homelessness, Pine Street Inn is New England's leading provider of housing, shelter, street outreach and job training to homeless individuals in Greater Boston. Pine Street Inn welcomes nearly 2,400 homeless individuals daily to provide short- and long-term solutions so that they can begin the journey out of homelessness and into a home and community. Our vision is to help individuals gain stability and their highest level of independence by offering a wide range of services for every person who turns to Pine Street for help.
About the Role

Description

SCHEDULE:  40 hours, Monday - Friday, 6:45 a.m.- 3:15 p.m.


PAYS:  $23.48 - $26.30 an hour, DOE - (Salary ranges provided are based on relevant experience and skill set)   
 

Location: 414 Harrison Ave, Boston, MA 02118

  

Summary of the Position:

The Case Manager will be responsible for the overall case management of the participants in the program at 414 Harrison Ave. This program will follow the models of Housing First/Safe Haven.  The Case Manager will use harm-reduction, trauma-informed approach and Motivational Interviewing techniques to create and maintain a respectful atmosphere that empowers very chronic, mentally ill participants to reach their highest level of functioning.  Participants will be assessed for their actual level of functioning in various spheres upon entering the program and assisted in individual plans to improve and enhance this level.  The Case Manager is required to provide services to these individuals with the goals of housing stability and psychosocial rehabilitation; advocating for appropriate mental health services. Due to emergency or unforeseen program needs, staff may be temporarily or permanently reassigned to another Safe Haven program at any given time. 

Requirements

Qualifications:


Education/Training:


Required:

  • Associate’s degree (Can be substituted for a High School Diploma with at least 3 years of experience working in the human services field and/or in case management)

Preferred:

  • Bachelor’s degree in nursing or other related field such as counseling, psychosocial rehabilitation, or      psychology
  • A valid Massachusetts Driver’s License in good standing
  • Advanced training in psychosocial rehabilitation and substance abuse
  • Bi-lingual – Spanish/English

Knowledge/Experience:

Required:

  • Minimum of three (3) years prior work experience in a therapeutic setting, community residence or in an inpatient setting 
  • Experience as a mental health team member
  • Familiarity with the concepts of psychosocial rehabilitation and consumer empowerment
  • Experience conducting psychosocial assessments
  • Experience with case management and implementing treatment plans
  • Knowledge of treatments for chronic mental illness, including medications
  • Previous experience working with dually diagnosed individuals 
  • Experience assisting people with ADL skills
  • Experience working with other vendors and services within the public mental health system
  • Previous experience moving homeless mentally ill participants into housing

Preferred:

  • Previous experience working with a Housing First/Safe Haven model
  • Familiarity with the Metropolitan Boston public and private mental health system
  • Long term treatment experience with chronically mentally ill people
Key Skills
Case managementHarm-reductionTrauma-informed careMotivational interviewingPsychosocial rehabilitationMental health assessmentTreatment planningCrisis interventionHousing stabilityADL assistanceSubstance abuse counselingAdvocacyConsumer empowermentDually diagnosed support
Categories
Social ServicesHealthcare
Job Information
📋Core Responsibilities
The Case Manager is responsible for the overall case management of program participants using harm-reduction and trauma-informed approaches. They will develop individual plans to improve functioning and advocate for mental health services to ensure housing stability.
📋Job Type
full time
💰Salary Range
$23 - $26
📊Experience Level
2-5
💼Company Size
510
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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