JOB DETAILS

Parts Counter Apprentice - Diesel and Heavy Duty Trucks

CompanyAdvantage Truck Group, Shrewsbury
LocationShrewsbury
Work ModeOn Site
PostedAugust 14, 2026
About The Company
Advantage Truck Group (ATG) is the largest Daimler Trucks North America (DTNA) dealer network in New England, focused on providing a superior customer support and service experience. Headquartered in Shrewsbury, Massachusetts, the comprehensive sales and service network supports a wide range of commercial and municipal vehicle applications, fleets and owner-operators, and offers the largest on- highway truck parts network in New England. ATG has eight locations, with dealers specializing in both Western Star and Freightliner Trucks across Massachusetts (Raynham, Shrewsbury, Westfield), New Hampshire (Lancaster, Lebanon, Manchester, Seabrook) and Vermont (Westminster). ATG is proud to serve communities and businesses across New England and offers emergency service 24/7/365.
About the Role

Description

Advantage Truck Group (ATG) has a hands-on career development opportunity for a full-time Parts Counter Apprentice. ATG's Parts Team supports a wide range of commercial and municipal vehicle applications, fleets and owner operators; we offer our services to the largest on-highway heavy duty parts network in New England.

 

The Parts Counter Apprentice is responsible for assisting shop, fleet and retail customers in identifying and purchasing parts from the dealership.

  

This is a comprehensive learning role where you'll be trained on all daily functions of the parts department. Your responsibilities will include, but are not limited to:

  • Customer Service: Assist customers in person, over the phone, and via email with their parts needs. You'll learn how to look up parts, provide quotes, and process sales orders accurately.
  • Warehouse Operations: Pull and prepare parts for customer orders, assist with shipping and receiving, and help with stocking shelves to keep our inventory organized.
  • Inventory Management: Learn the fundamentals of inventory control, including performing regular cycle counts to ensure accuracy.
  • Parts Logistics: Perform vendor pick ups and parts deliveries on an as needed basis, maintaining prompt service and building positive relationships
  • Skill Acquisition: Successfully complete requiring training on truck core systems and customer service standards to build technical expertise and deliver high-quality service 

REQUIRED SKILL & ABILITIES

  • A quick and enthusiastic learner with a strong work ethic.
  • A team player who is reliable and ready to jump in wherever needed.
  • Someone with excellent communication skills and a positive attitude.
  • Detail-oriented and committed to accuracy.
  • Comfortable using a computer and willing to learn new software.
  • You must have a valid drivers license with a clean driving record.

QUALIFICATIONS & REQUIREMENTS

  • High school diploma or equivalent required.
  • Must have a valid state Driver’s license.
  • Ability to regularly lift 50 pounds and occasionally lift up to 100 pounds.
  • Must be able to maintain stationary positions throughout the work day.
  • Must be able to bend, stretch, kneel, and squat to perform required tasks.
  •  Must be able to stand and walk for prolonged periods.

WHAT WE OFFER

  • Hands-on training and mentorship from experienced professionals.
  • A clear path for career growth within the company.
  • A supportive and friendly team environment.
  • Hourly compensation, $20.00 - $24.00 depending on experience.
  • Competitive benefits package.

Advantage Truck Group (ATG) is the largest Daimler Truck North America (DTNA) dealer in New England with eight locations in Massachusetts, Vermont and New Hampshire, focused on providing a superior employee experience. ATG offers exciting career development opportunities through company paid training, and apprentice, co-op and internship programs. The company also actively gives back to the community through its charitable Haulin' 4 Hunger initiative along with supporting SkillsUSA. Join the ATG Team - Apply Today!

All Candidates must pass a CORI check, criminal background check, MVR check and drug testAdvantage Truck Group is an Equal Opportunity Employer

Keywords: Truck, Parts Department, Part Sales, Parts Specialist, Truck Parts Sales, Auto Parts, Auto Parts Counter, Parts Warehouse, Auto Parts Sales, Auto Parts Sales

Key Skills
Customer serviceInventory managementParts logisticsCommunication skillsComputer literacyDetail-orientedTeamworkHeavy duty truck parts knowledge
Categories
LogisticsRetailTransportationCustomer Service & SupportTrades
Benefits
Competitive benefits packageHands-on trainingMentorshipCareer growth opportunitiesCompany paid training
Job Information
📋Core Responsibilities
The Parts Counter Apprentice assists shop, fleet, and retail customers with identifying and purchasing parts while learning daily department functions. Responsibilities include warehouse operations, inventory control, and performing parts deliveries as needed.
📋Job Type
full time
💰Salary Range
$20 - $24
📊Experience Level
0-2
💼Company Size
107
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page