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JOB DETAILS

Senior Business Analyst

CompanyWestpac Group
LocationSydney
Work ModeOn Site
PostedAugust 24, 2026
About The Company
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID'​ biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority. We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group. We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow. Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
About the Role

Create your best future and join Westpac as a Senior Business Analyst

This role will play a crucial part of the UNITE team. UNITE is our business-led, tech-enabled transformation, and a key priority for the Group. UNITE is about delivering 'one best way' to make our processes, systems and tech simpler so we can deliver a better experience for our customers and make things easier for our people.

  • Location: Barangaroo  
  • On-site Requirement: 3 days in the office per week
  • Why On-site? This is a highly collaborative position involving regular face-to-face workshops and close team interaction, making in-office presence essential.


What’s the role?

As a Senior Business Analyst, you will lead and deliver business analysis activities within the UCO Unite, defining scope aligned to project objectives, desired business outcomes, and delivered capabilities across small to medium initiatives. You will demonstrate a clear understanding of agreed value outcomes, ensure accuracy and consistency of requirements, and independently structure and package requirements across complex workstreams to achieve consensus and formal approval.

Additionally, you will navigate and manage stakeholder resistance or conflict to build strong, effective working relationships that support successful outcomes. You will tailor communication to suit different audiences and contexts, deliver clear and impactful messages, and provide guidance, mentorship, and direction to team members while supporting larger and more complex initiatives where required.

You will identify and manage resources within consolidated delivery models, provide leadership across teams, support governance needs, and contribute to high quality outcomes through collaboration, sound judgement, and best practice execution.

What do I need?

  • Proven experience as a Business Analyst 
  • Comfortable working with ambiguity and evolving solution targets, with strong capability in iterative and design‑led solution thinking. 
  • Strong understanding of both strategic and operational aspects of technology and business systems.
  • Solid knowledge of project management principles and practices within the financial services environment.
  • Excellent stakeholder engagement and interpersonal skills, with the ability to build and sustain effective working relationships. 

Strong critical thinking and problem‑solving skills, with the ability to thrive in fast‑paced, dynamic environments

Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
  • Tailored learning and development opportunities to help your grow your career within the bank. 
  • Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button

 
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

 
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.
Key Skills
Business analysisStakeholder managementProject managementCritical thinkingProblem solvingStrategic planningOperational analysisMentorshipLeadershipDesign-led thinkingConflict resolutionCommunicationFinancial services knowledgeGovernance
Categories
TechnologyFinance & AccountingManagement & LeadershipConsulting
Benefits
Banking product discountsMortgage rate discountsFlexible work arrangementsCulture leaveLifestyle leaveWellbeing leaveLearning and development opportunitiesVolunteering initiatives
Job Information
📋Core Responsibilities
The Senior Business Analyst will lead and deliver business analysis activities within the UNITE transformation program to define scope and project objectives. They are responsible for managing stakeholder relationships, structuring requirements, and providing leadership to team members across complex workstreams.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
15028
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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