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JOB DETAILS

Guest Service Representative PT/FT- Weekend availability required-Comfort Inn Plymouth

CompanyComfort Inn Plymouth
LocationPlymouth
Work ModeOn Site
PostedAugust 24, 2026
About The Company
Golder Hospitality is a professional hotel management company experienced in managing and operating hotels including Hilton, IHG, Marriott, Best Western, Choice and independent properties. The Company was formed by a group of experienced hoteliers who have a passion for the business. Our goal is to maximize the operational and financial performance, grow market share and enhance the performance of our hotels through the constant pursuit of superior levels of quality, efficiency, and service. Every team member at Golder Hospitality is united behind a singular vision: Delivering hospitality and creating value for every customer, every owner every day.
About the Role

Description

Are you looking for a rewarding career in hospitality where every day brings new opportunities to make a difference? HOTEL NAME is currently looking for a friendly, dependable, and motivated individual to join our team as a Guest Service Representative


If you enjoy working with people, providing exceptional customer service, and being part of a supportive team, we'd love to hear from you!


What We Offer You:

  • Competitive wages
  • Personal Days Off
  • Bonus Plan
  • Holiday Pay
  • Referral Program
  • Wellness Day
  • Like to travel, take advantage of all the brand has to offer with the employee discount program!
  • Supportive team culture that values every role
  • Opportunities to grow within the company.


What You'll Do:

  • Welcome guests with outstanding hospitality from check-in to check-out.
  • Assist with reservations, guest requests, and inquiries.
  • Handle payment transactions and maintain accurate records.
  • Maintain a clean, organized, and welcoming front desk environment.
  • Help create an exceptional experience for every guest.


We're Looking for Someone Who Is:

  • Friendly, professional, and customer focused.
  • Reliable with excellent attention to detail.
  • Comfortable working independently during overnight shifts.
  • Able to multitask in a fast-paced environment.
  • Available to work evenings, overnight shifts, weekends, and holidays as needed.


Whether you're beginning your hospitality career or looking for your next opportunity, you'll be joining a team that values teamwork, dedication, and exceptional guest service.


If you're ready to be part of a growing hotel where your work truly makes an impact, we'd love to meet you!


Requirements

Skills and Qualifications:

  • Previous experience in customer service or hospitality preferred
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to remain calm and professional in a fast-paced environment
  • Proficiency with computer systems and reservation software
  • Flexibility to work various shifts, including evenings, weekends, and holidays


Join our team and enjoy a supportive work environment that values growth, teamwork, and exceptional service. We offer competitive compensation, ongoing training, and opportunities for career advancement in the hospitality industry.

Key Skills
Customer serviceHospitalityCommunicationProblem-solvingAttention to detailComputer systemsReservation softwareMultitaskingProfessionalism
Categories
HospitalityCustomer Service & SupportAdministrative
Benefits
Competitive wagesPersonal days offBonus planHoliday payReferral programWellness dayEmployee discount programOngoing training
Job Information
📋Core Responsibilities
The Guest Service Representative is responsible for welcoming guests, managing check-ins and check-outs, and handling reservations and inquiries. They must also maintain a clean front desk environment and ensure accurate payment processing.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
25
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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