JOB DETAILS
Specialist I, Restoration
CompanyCertus Pest Inc.
LocationVancouver
Work ModeOn Site
PostedAugust 24, 2026
About The Company
At CERTUS, we’re more than a pest control company, we’re a company that acquires and empowers pest control businesses. While we operate in the pest control industry, our mission goes far beyond the services we offer. CERTUS is built on a foundation of putting people first, doing the right thing, and always striving for excellence.
Founded in 2019, CERTUS combines decades of industry experience with fresh thinking to create a new standard in pest control. Our approach isn’t just about better pest management methods — it’s about reimagining how a pest control company can operate. From our commitment to our team members and partners to our dedication to innovation and growth, CERTUS is leading the way.
Our vision is ambitious: to become a Top 10 PCT company within the next few years. To achieve this, we are actively seeking partnerships with the most experienced pest control companies who share our values and drive for success.
If you’re ready to join a company that’s transforming the industry, we’d love to hear from you.
Contact Us: info@certuspest.com
About the Role
Description
Purpose
Execute assigned restoration and insulation work safely, efficiently, and to quality standards by completing physical labor in attics, crawlspaces, and confined areas, ensuring customer satisfaction and compliance with company expectations.
Key Contributions
- Execute daily restoration and insulation work as assigned by management, including removal and installation of insulation, vapor barriers, vent covers, and related materials.
- Perform work in physically demanding environments such as attics, crawlspaces, confined spaces, and elevated areas using ladders.
- Maintain safe working conditions at all job sites by following safety standards, procedures, and physical job requirements.
- Accurately follow job orders, sales contracts, diagrams, and work instructions to ensure work is completed as sold and scoped.
- Report to the branch location daily to clock in and out, work scheduled hours, and comply with overtime approval requirements.
- Support quality outcomes by completing work thoroughly with no shortcuts, prioritizing customer satisfaction and restoration standards.
- Success Metrics
- Complete =98% of scheduled service calls, as assigned.
- Maintain =90% accuracy in service documentation and compliance with control and exclusion standards.
- Achieve =70% positive customer satisfaction scores on post-service surveys.
- Respond to =95% of service delivery issues or escalations within 24 hours with zero repeat issues.
- Maintain zero preventable safety or driving incidents.
Success Metrics
- Complete =98% of scheduled service calls, as assigned.
- Maintain =90% accuracy in service documentation and compliance with control and exclusion standards.
- Achieve =70% positive customer satisfaction scores on post-service surveys.
- Respond to =95% of service delivery issues or escalations within 24 hours with zero repeat issues.
- Maintain zero preventable safety or driving incidents.
Growth Impact
- Supports revenue realization by ensuring restoration work is completed accurately and on schedule.
- Protects customer satisfaction and brand reputation through quality workmanship and adherence to sold scope.
- Enables operational scalability by reliably executing labor-intensive work that supports restoration and exclusion services.
Capabilities & Strengths
- Physical Endurance & Reliability: Ability to perform repetitive physical labor, lift up to 50 lbs., bend frequently, and work in confined or elevated spaces.
- Attention to Detail: Follows work instructions, diagrams, and contracts precisely to ensure correct execution.
- Safety Mindset: Consistently prioritizes safe work practices and maintains awareness of job-site hazards
Requirements
Required Qualifications
- Ability to lift up to 50 lbs. and perform repetitive bending, climbing, and physical labor daily.
- Ability to work in attics, crawlspaces, confined spaces, and on ladders.
- Ability to read and follow job orders, diagrams, and written instructions.
Preferred Qualifications
- Experience performing insulation, vapor barrier installation, or restoration-related work.
- Familiarity with construction, home services, or field-based labor environments.
- Prior experience working from job scopes or sales contracts in a field setting.
Key Skills
Physical laborInsulation installationVapor barrier installationSafety complianceAttention to detailReading diagramsConstructionField-based laborCustomer satisfactionLaddersConfined space work
Categories
ConstructionTradesCustomer Service & Support
Job Information
📋Core Responsibilities
Execute restoration and insulation work by performing physical labor in attics, crawlspaces, and confined areas. Ensure all tasks are completed safely, accurately, and in accordance with company quality standards and customer expectations.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
72
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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