JOB DETAILS
VTC Bridge Scheduler
CompanyCompQsoft, Inc.
LocationArlington
Work ModeOn Site
PostedAugust 24, 2026
About The Company
CompQsoft is a customer-centric digital platform and IT services company. We empower organizations across industries and technology verticals to leverage Software Development & Engineering, Unified Communication, Cloud, Data & Analytics, Application Modernization, Cybersecurity, Network Management, RPA and Automation, and next-gen technologies like generative AI to drive innovation and transform their businesses.
For 25 years, we have been dedicated to helping clients maximize their technology investments and achieve superior business outcomes.
Our expertise spans:
• Public Sector (Government) - Federal agencies, including the Department of Defense and state and local governments.
• Private (Commercial IT) - Startups, Small & Medium (SMBs) and Enterprises.
We help businesses integrate design, software engineering, and agile delivery capabilities to produce business outcomes and drive innovation.
Headquartered in Houston, Texas, CompQsoft operates engineering centers worldwide, extending the benefits of our true global presence to customers across industries.
We are ISO 9001:2008, 27001:2005, 20000:2005 & CMMI Level 3 certified company.
For more details, please visit: https://compqsoft.com/
About the Role
Description
Title: VTC Bridge Scheduler
Location: Mark Center VA
Clearance required: Secret Clearance
Requirements
Requirements
A Video Teleconferencing (VTC) Technician installs, maintains, and troubleshoots audio-visual and conferencing systems. They ensure seamless virtual communication by managing hardware like CODECs, cameras, and microphones, supporting virtual meetings, and resolving technical issues for end-users.
Key Responsibilities
- System Operations: Set up, configure, and operate VTC endpoints, audio mixers, video matrix switches, and flat-panel displays.
- User Support: Provide Tier 2+ technical support, resolve trouble tickets, and offer concierge-level training to end-users and VIP staff.
- Maintenance & Troubleshooting: Conduct routine system checks, firmware updates, and preventative maintenance to ensure optimal audio/video quality.
- Network Integration: Troubleshoot inter-device connections, network infrastructure (e.g., VLANs, IP settings), and protocols such as SIP or H.323.
- Asset & Scheduling Management: Manage conference room reservations, maintain equipment inventories, and document resolution
Job Responsibilities:
- Schedules VTC sessions in VTC bridges, as well as debugging the interoperation of VTC bridges and end points
- Connects and monitors VTC meetings for all customers supported by Joint Service Provider (JSP)
- Bridge liaison between customer and far end COCOMs
- Supports NIPRNet, SIPRNet, Allied Secret and JWICS VTCs
- Installs, configures, and maintains VTC endpoints
- Installs and configures VTC applications, system software and upgrades
- Troubleshooting and repairing hardware and network connectivity issues
- Removes old equipment and performs data migration to new machines
Qualifications
- Education: A high school diploma
- Experience: 3+ years of relevant experience in A/V or VTC operations.
- Technical Skills: Familiarity with conferencing platforms (Cisco or GVS preferred).
- Physical Demands: Ability to sit for long periods of time.
- Clearance (For Defense/Gov Roles): Minimum Secret clearance
Key Skills
VTC OperationsAudio-Visual SystemsTroubleshootingSystem ConfigurationNetwork InfrastructureSIPH.323Technical SupportHardware MaintenanceCiscoGVSVLANIP SettingsData MigrationAsset ManagementScheduling
Categories
TechnologySecurity & SafetyGovernment & Public SectorCustomer Service & SupportEngineering
Job Information
📋Core Responsibilities
The VTC Bridge Scheduler manages and monitors virtual teleconferencing sessions across various secure networks including NIPRNet, SIPRNet, and JWICS. They are responsible for installing, configuring, and maintaining VTC hardware and software while providing technical support to end-users.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
267
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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