IT Helpdesk Intern

Description

RAM Aerospace has been powering flight and space exploration since 1975, delivering precision solenoids, valves, actuators, LVDTs, and RVDTs for commercial, defense, and space applications. Operating from facilities in St. George, Utah and Valencia, California, we build mission-critical components that the world's leading aerospace programs depend on. Join a team that builds the future of aerospace, on time, with excellence. Your career takes off here!

As an IT Helpdesk Intern at RAM Aerospace, you will gain hands-on experience supporting the technology that keeps our engineering and manufacturing teams running. Working under the supervision of the IT team, you will assist with day-to-day helpdesk requests, workstation setup, hardware deployment, and inventory management. This part-time role is a great fit for a student looking to build real-world IT support experience in a fast-paced, technical environment.

Duties and Responsibilities

• Helpdesk & Support: Assist with basic helpdesk tickets, workstation setup, and hardware deployment under the guidance of the IT team, helping resolve routine requests efficiently and accurately.
• Inventory & Documentation: Support IT inventory tracking and maintain accurate documentation of equipment, tickets, and support activities.
• General IT Support: Assist with other entry-level IT support tasks as assigned, gaining exposure to the broader responsibilities of the IT department.

Requirements

• Legal: Must be able to pass a comprehensive criminal background check and drug screening.
• ITAR: Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum (due to ITAR requirements).
• Currently pursuing a degree in Information Technology, Computer Science, or a related field.
• Basic understanding of computer hardware, software, and troubleshooting fundamentals.
• Strong communication skills and a customer service mindset.
• Ability to commit to a consistent part-time schedule.
• Eager to learn, detail-oriented, and comfortable working under supervision in a fast-paced environment.

EEO (Equal Employment Opportunity)

RAM Aerospace is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. In addition, it is the policy of RAM Aerospace to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

We welcome former military and law enforcement applicants!