JOB DETAILS
Vice President - Business Process Reengineering
CompanyRAKBANK
LocationDubai
Work ModeOn Site
PostedAugust 25, 2026
About The Company
We’re Rakbank.
Banking should feel simple. Human. Helpful. So that’s the kind we build.
Since 1976, we’ve been helping people and businesses across the UAE grow with confidence, giving them the tools, the support, and the trust to make things happen.
We started as a community bank and grew into one of the country’s most dynamic financial institutions. What’s never changed is our belief that banking should work for people, not the other way around.
Today, we’re leading a new chapter, one that combines smart digital innovation with genuine human connection. We call it digital with a human touch.
We serve customers across every segment through our Personal Banking Group (PBG), Business Banking Group (BBG), and Wholesale Banking Group (WBG). As the UAE’s go-to SME bank, we’re helping thousands of businesses grow and thrive with seamless, digital-first banking.
Our group also includes Skiply, the region’s leading school payments app; Protego, our next-generation insurance aggregator; and RAK Insurance, one of the UAE’s most trusted insurers, together creating an ecosystem that makes life simpler and safer for our customers.
From empowering entrepreneurs and SMEs to launching the UAE’s first crypto brokerage for retail customers and our own AI-powered digital assistant, we’re shaping the future of banking while keeping the heart of it the same: people.
Rakbank - Digital With a Human Touch.
About the Role
At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank, we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.
As a Vice President - Business Process Reengineering, your role is to lead and deliver enterprise-wide transformation initiatives that enhance operational efficiency, optimize processes, and accelerate the adoption of automation and AI-driven solutions. You will partner with business and technology teams to drive sustainable improvements, strengthen productivity, and embed a culture of continuous improvement across the organization.
What You'll Be Doing:
- Lead and execute business process reengineering and transformation initiatives across Retail Banking, Corporate Banking, Operations, Finance, Risk, Compliance, and Shared Services.
- Identify process inefficiencies and redesign workflows to improve productivity, customer experience, and operational effectiveness.
- Drive process simplification, standardization, and automation across key business functions.
- Champion the adoption of Lean, Six Sigma, Agile, and continuous improvement methodologies.
- Partner with Technology and Data teams to deliver intelligent automation, RPA, and AI-enabled process improvements.
- Develop transformation roadmaps, governance frameworks, KPIs, and value realization metrics.
- Monitor and track transformation outcomes, ensuring measurable efficiency gains and cost optimization.
- Lead cross-functional project teams and ensure successful delivery of strategic transformation initiatives.
- Drive organizational change management and stakeholder engagement to support the adoption of new processes and technologies.
- Present transformation progress, business cases, and performance updates to senior stakeholders and leadership committees.
- Ensure all initiatives align with regulatory requirements, operational risk standards, and internal governance frameworks.
What We're Looking For:
- 10-15 years of experience in Banking, Financial Services, Consulting, or Business Transformation roles.
- Proven experience leading process reengineering, operational excellence, or transformation programs.
- Strong understanding of banking operations, process optimization, and digital transformation.
- Experience delivering automation, RPA, AI, or productivity improvement initiatives.
- Bachelor's degree in business, Engineering, Finance, Technology, or a related field.
- Master's degree, MBA, Lean Six Sigma, Agile, or Scrum certification would be an advantage.
What You Should Have:
- Business Process Reengineering & Operational Excellence
- Process Mapping, Analysis & Optimization
- Lean Six Sigma & Continuous Improvement
- Digital Transformation & Intelligent Automation
- AI, RPA & Workflow Optimization
- Project & Program Management
- Change Management & Stakeholder Engagement
- Data Analysis & Performance Measurement
- Risk, Governance & Regulatory Awareness
- Strategic Thinking & Problem Solving
- Communication & Presentation Skills
- Cross-Functional Leadership
What's In It For You:
- Opportunity to lead high-impact transformation initiatives across the bank.
- Exposure to innovative AI, automation, and digital transformation programs.
- Work closely with senior leadership and key stakeholders.
- Collaborative and innovation-driven work environment.
- Strong career development and growth opportunities.
- Competitive rewards and performance-driven culture.
- Opportunity to make a tangible impact on customer experience, efficiency, and business performance.
Key Skills
Business Process ReengineeringOperational ExcellenceProcess MappingLean Six SigmaContinuous ImprovementDigital TransformationIntelligent AutomationAIRPAWorkflow OptimizationProject ManagementProgram ManagementChange ManagementStakeholder EngagementData AnalysisStrategic Thinking
Categories
Management & LeadershipFinance & AccountingTechnologyConsultingData & Analytics
Benefits
Competitive rewardsCareer development opportunitiesGrowth opportunities
Job Information
📋Core Responsibilities
Lead and execute enterprise-wide business process reengineering and transformation initiatives to enhance operational efficiency and productivity. Partner with technology and data teams to drive the adoption of automation, AI, and continuous improvement methodologies across the organization.
📋Job Type
full time
📊Experience Level
10+
💼Company Size
5339
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →
You'll be redirected to
the company's application page