JOB DETAILS
Senior Vice President - Business Process Reengineering
CompanyRAKBANK
LocationDubai
Work ModeOn Site
PostedAugust 25, 2026
About The Company
We’re Rakbank.
Banking should feel simple. Human. Helpful. So that’s the kind we build.
Since 1976, we’ve been helping people and businesses across the UAE grow with confidence, giving them the tools, the support, and the trust to make things happen.
We started as a community bank and grew into one of the country’s most dynamic financial institutions. What’s never changed is our belief that banking should work for people, not the other way around.
Today, we’re leading a new chapter, one that combines smart digital innovation with genuine human connection. We call it digital with a human touch.
We serve customers across every segment through our Personal Banking Group (PBG), Business Banking Group (BBG), and Wholesale Banking Group (WBG). As the UAE’s go-to SME bank, we’re helping thousands of businesses grow and thrive with seamless, digital-first banking.
Our group also includes Skiply, the region’s leading school payments app; Protego, our next-generation insurance aggregator; and RAK Insurance, one of the UAE’s most trusted insurers, together creating an ecosystem that makes life simpler and safer for our customers.
From empowering entrepreneurs and SMEs to launching the UAE’s first crypto brokerage for retail customers and our own AI-powered digital assistant, we’re shaping the future of banking while keeping the heart of it the same: people.
Rakbank - Digital With a Human Touch.
About the Role
At RAKBANK, we are committed to innovation, growth, and excellence. As the Senior Vice President - Business Process Reengineer, you will lead the bank’s transformation agenda, driving operational excellence, process optimization, AI adoption, and intelligent automation to enhance efficiency, customer experience, and business performance.
What You'll Be Doing:
- Lead and execute RAKBANK’s enterprise transformation strategy aligned with business priorities.
- Drive large-scale transformation initiatives across banking, operations, risk, finance, compliance, and support functions.
- Champion operational excellence through process simplification, Lean methodologies, automation, and AI-driven solutions.
- Identify and implement opportunities to improve productivity, scalability, cost efficiency, and customer outcomes.
- Establish transformation governance, performance metrics, and value realization frameworks.
- Partner with senior stakeholders to lead change management and embed a culture of continuous improvement.
- Ensure transformation initiatives meet regulatory, risk, and governance requirements.
What We're Looking For:
- 15+ years of experience in Banking, Financial Services, Consulting, or Enterprise Transformation.
- Proven success leading large-scale transformation and operational excellence programs.
- Strong expertise in process reengineering, digital transformation, automation, AI, and continuous improvement.
- Deep understanding of banking operations, risk, compliance, and regulatory frameworks.
- Bachelor’s degree required; MBA or Master’s degree preferred.
What You Should Have:
- Strategic Leadership & Transformation Management
- Operational Excellence & Process Optimization
- AI, Automation & Digital Transformation
- Lean Six Sigma & Continuous Improvement
- Change Management & Stakeholder Engagement
- Governance, Risk & Regulatory Awareness
- Data-Driven Decision Making
- Strong Communication & Executive Influencing Skills
What's In It For You:
- Lead one of the UAE banking sector’s most significant transformation agendas.
- Drive innovation through AI, automation, and operational excellence initiatives.
- Partner closely with executive leadership and key decision-makers.
- Work in a collaborative, high-impact, and growth-focused environment.
- Shape the future operating model of one of the UAE’s leading banks.
Key Skills
Business Process ReengineeringTransformation ManagementOperational ExcellenceProcess OptimizationAI AdoptionIntelligent AutomationLean MethodologiesChange ManagementStakeholder EngagementBanking OperationsRisk ManagementComplianceRegulatory FrameworksData-Driven Decision MakingStrategic LeadershipSix Sigma
Categories
Management & LeadershipFinance & AccountingConsultingTechnologyData & Analytics
Job Information
📋Core Responsibilities
The Senior Vice President will lead the bank's enterprise transformation strategy, focusing on operational excellence, AI adoption, and process optimization. They will partner with senior stakeholders to drive large-scale initiatives across banking, finance, and risk functions while ensuring regulatory compliance.
📋Job Type
full time
📊Experience Level
10+
💼Company Size
5339
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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