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JOB DETAILS

Volunteer Service User Representative

CompanyChange Grow Live
LocationHertford
Work ModeOn Site
PostedAugust 26, 2026
About The Company
If you want to change your life, we’re here for you. As a health and social care charity, we can help you with challenges including drugs and alcohol, housing, justice, employment, and smoking. Our support is free and confidential 💜
About the Role

Overview

Change Grow Live believe that those who access our services should be at the heart of everything that we do and those who have lived experience have a unique and valuable insight into how our services can work best.

 

We are looking for people who can will help us to engage with those who access our services, making sure their voices are heard and that they have a say in how we run our services

Responsibilities

  • An important part of the role is listening to people and sharing what you have heard with the service, representing their views, and using their feedback to help inform how we develop and improve our services.
  • You will help to ensure people hear about any decisions or changes that are made because of their feedback. You will be working with Change Grow Live staff and connecting with the wider community.
  • This is a rewarding role for someone who is passionate about ensuring that the voice of the service user is heard. You will be provided with all the skills, training and support you will need to undertake the role.

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Thomas James William Wright | thomas.wright@cgl.org.uk | 07881 335 226

 

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

 

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
Key Skills
CommunicationActive listeningAdvocacyFeedback collectionCommunity engagementInterpersonal skills
Categories
Social ServicesHealthcareGovernment & Public Sector
Benefits
TrainingSupport
Job Information
📋Core Responsibilities
The representative will listen to service users and share their feedback with the organization to help develop and improve services. They will also ensure that service users are informed about decisions or changes resulting from their input.
📋Job Type
other
📊Experience Level
0-2
💼Company Size
2822
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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