JOB DETAILS
ADMINSTRATIVE ASSISTANT
CompanyBergens Promise Inc
LocationHackensack
Work ModeOn Site
PostedAugust 26, 2026
About The Company
Bergen’s Promise is the designated Care Management Organization (CMO) for Bergen County, New Jersey. We provide care management services and coordinate an array of community based resources for youth ages 5-21 and their families. The youth we serve are challenged by serious behavioral, emotional, mental health, substance abuse issues and developmental disabilities. Bergen’s Promise uses a Wraparound Model of Care, and provides a fresh perspective on helping families deal with complicated emotional and behavioral issues. Since 2002, Bergen’s Promise has worked with over 4,000 youth and their families by helping them receive the necessary services and supports to achieve their goals.
Bergen's Promise is also the moderator for www.BergenResourcenet.org. This is a county website that makes it easy for families to identify programs and events in their community that best fits their interest and needs. This resource is like Google for Bergen County!
For information regarding Bergen's Promise use of social media, please visit our website at: http://bergenspromise.org/socialmediapolicy
About the Role
Description
Core Competencies:
- Conveys ideas and facts, both verbally and in writing, using language that others will best understand; listens with undivided attention while seeking to understand
- Makes decisions with knowledge of facts, goals, constraints, and risks within the scope of their position, including consideration of the health and safety of all stakeholders
- Is accountable to fiscal guidelines, regulations, principles, and standards when committing resources
- Develops solution-focused and creative ideas when problem solving and working to achieve goals
- Takes personal responsibility for the quality and timeliness of work, is resourceful and achieves results with little oversight
- Adapts to changing business needs, conditions, and work responsibilities
- Displays an on-going commitment to learning and professional development; responds positively to coaching and feedback
- Facilitates collaborative, professional, and productive relationships with all agency stakeholders
- Helps create a work environment that embraces and appreciates diversity
Responsibilities Include:
- Support Care Management Operations through maintenance of records
- Schedule and perform all tasks related to Agency vehicles
- Maintain and execute general administrative office procedures
- Assist in the coordination of events and meetings
- Maintain the organization of office facilities, supplies and inventory
- Assist with Agency and departmental projects
- Prepare, compose, and distribute correspondence according to the Agency’s standards
- Provide training on administrative office procedures when applicable
- Front desk coverage when needed, including but not limited to:
- Answer, direct, handle incoming calls
- Greet and direct visitors
- Process facsimiles, standard and electronic mail
- Process incoming and outgoing deliveries
- Completion of Start-of-Day and End-of-Day Tasks
- Assist with the creation and distribution of Agency print and electronic publications
- Maintain and update Agency calendars, contacts, and lists
- Understand and ensure that tasks are conducted, and material is handled in a sensitive and confidential manner in compliance with HIPAA and Agency policies
- Attend all required meetings and trainings
- Comply with all Agency policies and procedures
- Support all departments assigned
- Perform all other tasks assigned
Requirements
- Degree: Associate degree preferred
- Two to three years of experience in a comparable area in lieu of education
- Fluency in applicable office technology and software
- Maintain a valid driver’s license
- Ability to lift and move up to 25 lbs.
Key Skills
Administrative supportRecord maintenanceOffice proceduresEvent coordinationInventory managementCommunicationProblem solvingTime managementHIPAA complianceOffice technologySoftware proficiencyCustomer serviceData entryCalendar managementProfessional development
Categories
AdministrativeSocial ServicesCustomer Service & Support
Job Information
📋Core Responsibilities
The administrative assistant will support care management operations by maintaining records, managing office facilities, and coordinating events. They are also responsible for front desk coverage, handling correspondence, and ensuring compliance with HIPAA and agency policies.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
153
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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