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JOB DETAILS

Cluster People & Culture Administrator

CompanyAccorHotel
LocationSurabaya
Work ModeOn Site
PostedAugust 27, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Mövenpick Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. The hotel offers 243 rooms and suites from Deluxe rooms to Presidential suites, an all Day Dining restaurant, lobby bar, meeting rooms, swimming pool, gym, and spa.

Job Description

  • Organize and maintain personnel records
  • Update internal databases (e.g. record sick or maternity leave)
  • Prepare HR documents, like employment contracts and new hire guides
  • Liaise with external partners, like insurance vendors, and ensure legal compliance
  • Create regular reports and presentations on HR metrics (e.g. turnover rates)
  • Answer employees queries about HR-related issues
  • Assist T&C Manager by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)
  • Arrange travel accommodations and process expense forms
  • Participate in HR projects (e.g. help organize employee gathering, activities)

Qualifications

•    Excellent communication, interpersonal and time management skills with a friendly and outgoing personality
•    Excellent organizational skills, with an ability to prioritize important projects
•    Service oriented with an eye for details

Additional Information

WHY WORK FOR ACCOR

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

  • Job-Category: Talent & Culture
  • Job Type: Permanent
  • Job Schedule: Full-Time
  • Key Skills
    Personnel records managementHR documentationData entryLegal complianceHR metrics reportingEmployee relationsCommunication skillsInterpersonal skillsTime managementOrganizational skillsService orientationAttention to detail
    Categories
    Human ResourcesHospitalityAdministrative
    Benefits
    Learning programsCareer growth opportunitiesCorporate social responsibility initiatives
    Job Information
    📋Core Responsibilities
    The administrator will manage personnel records, update internal databases, and prepare essential HR documentation such as employment contracts. They will also support the T&C Manager by tracking employee information and assisting with HR projects and employee activities.
    📋Job Type
    full time
    📊Experience Level
    0-2
    💼Company Size
    101785
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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