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JOB DETAILS

Residential Care Worker

CompanyHelping Hand
LocationNorth Adelaide
Work ModeOn Site
PostedAugust 27, 2026
About The Company
Helping Hand provides residential aged care, home support services, health care and community programs to older people in metropolitan Adelaide and regional South Australia. Our comprehensive range of services reflects our commitment to choice for older people, and our investment in innovative research and partnerships shows our commitment to respond to our clients’ needs in the changing landscape of aged care in Australia. Whether our client chooses to remain in their own home or join us in our home environment, we believe that we must understand the client’s point of view and recognise their needs. Our clients and their families are provided with the opportunity to be included in their care, decision-making and planning at every step of the way. Helping Hand has gone from strength to strength for seventy years, and now employs more than 2,000 staff and 600 volunteers, providing services to more than 7,000 clients across the state. Our work has a national influence on strategy for ageing – through direct consultation with the Commonwealth Government, we help shape thinking and policy. Our clients’ needs and their personal freedom drive how we innovate, plan, manage and deliver services – they are our motivation.
About the Role

Employment Type:  Permanent, Part-Time and Casual

Location: Adelaide

 

There to care. Here for good. 

Aged care is so important. Some people forget that. You don’t and neither do we. Because helping people is what we were born to do. We’ve been a leading provider of aged care in communities across South Australia since 1953. That’s a long journey, and we’re proud of our stability and strength.

Now, we’re on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team. Here, every moment matters and every client counts. And so do you.

Join us as a Residential Care Worker and shape your future and ours.


A brighter future with Helping Hand, for older people and for you.

As our highly valued Residential Care Worker, your ability to deliver excellent personal care services to our residents will contribute to making a positive impact in their lives.

 

You’ll also make an impact by:

  • Supporting residents to live a life with dignity, choice and independence
  • Working as part of a diverse group of professionals that includes nurses, allied health, lifestyles and hotel services
  • Delivering personal care that is connected, personalised and considerate, in line with Helping Hand's service ethos
  • Maintaining the privacy rights of residents
  • Participating in learning activities to improve your understanding of resident needs

 

What you’ll bring

To succeed in this role, you will have:

  • A Certificate III in Aged Care or studying towards a nursing qualification and have completed the placement stages
  • Good communication skills, including the ability to speak and write clearly and accurately
  • A minimum of 6-12 months experience as a residential care worker (ideally in an aged care setting)
  • Ability to operate smartphones and apps (such as Microsoft Outlook)
  • A valid NDIS worker screening check or be willing to obtain one

 

You’ll stand out from the crowd if you have some of the following:

  • Previous experience in the aged care sector
  • The ability to work as part of a team
  • Demonstrated ability to make decisions, take initiative and work independently
  • Current First Aid certificate
  • Available across AM, PM & Night shifts

 

Please click the link below to view the position description:

Residential Care Worker Position Description

 

Why Helping Hand?

We get it - a role in aged care is more than just money. You don’t do it for the pat on the back. You do it because you know it matters - and at Helping Hand, you matter, too

We truly care about how you are. Here are some of the things we hope you’ll love about working with us:

We are who you are

Here’s the thing. When good people come together, amazing things happen. At Helping Hand, you’ll find real support from teammates and managers who share your values and strength. They’ve been in your shoes - and they’ll always be just a phone call away to lend a helping hand.

We are where you are

As our Residential Care Worker, you’ll know you’re contributing directly to a community you care about. And you’ll see your impact on the faces of the people you’re supporting.

We care how you are

In any job, how well you feel affects how well you work. And we take that very seriously. We want you to feel as secure as you can. So, we’re proud that our people say they value the stability that comes with working for a well-established, growing organisation like us.

 
You’ll also enjoy a range of other benefits:

  • Be part of a warm, friendly team that genuinely cares about you and your wellbeing
  • Maximise your take-home pay by salary packaging up to $15,899 each year
  • Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card
  • Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance Program

 

Are you ready to lend a Helping Hand?

Join us at Helping Hand and help shape your future and ours.

We will be reviewing applications as they are submitted and conducting interviews accordingly.

Apply online today, or to find out more please contact Talent Acquisition team on careers@helpinghand.org.au

Current Helping Hand employees must notify their manager of their intent to apply.

All applicants must have the right to work in Australia and hold relevant checks or be willing to obtain them. Successful candidates will be required to attend an induction session before commencing work.

Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.

Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.

 

 

Key Skills
Personal careAged careCommunication skillsMicrosoft OutlookFirst AidDecision makingInitiativeIndependent workDignity supportPrivacy maintenance
Categories
HealthcareSocial Services
Benefits
Salary packaging up to $15,899 per yearMeal and Entertainment Card with $2,650 tax-free per yearDiscounted private health insuranceEmployee Assistance ProgramSupportive team environment
Job Information
📋Core Responsibilities
Provide high-quality, personalized personal care services to residents to support their dignity, independence, and choice. Collaborate with a multidisciplinary team of nurses and allied health professionals to ensure the well-being of residents.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
601
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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