JOB DETAILS
Assistant Cafe Manager
CompanyCOLECTIVO COFFEE ROASTERS
LocationMadison
Work ModeOn Site
PostedAugust 27, 2026
About The Company
Since 1993, we have been sourcing coffees from origin and roasting every batch by hand. By developing farmer and co-op partnerships, we can be involved in every step of creating a great coffee experience. We are proud to offer our Session Roasted™ coffees in addition to Letterbox Fine Tea and made-from-scratch food, Troubadour artisan bread, and baked goods.
Our name was inspired by the artful and funky buses used for public transportation across Latin America, “colectivos” (co-lec-TEE-vo), and the iconic part of everyday life they represent. We are independently owned and roast our award-winning coffees on a pair of vintage Probats in Milwaukee’s Riverwest neighborhood. Stop by our Humboldt Boulevard cafe, grab a seat at the bar, and watch our roasters at work!
About the Role
Description
COLECTIVO JOB DESCRIPTION
Title: Assistant Café Manager
Department: Retail
Reports to: Café Manager
Status:Full Time
Exempt: Exempt
POSITION SUMMARY
The Assistant Café Manager will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values. Come join our Madison team of managers and enjoy generous PTO, a 401K, comprehensive benefits, and lots more!
Requirements
- Proficient skill level for POS and computer programs.
- Knowledge of basic mathematics for business usage.
- Availability and flexibility for schedule that includes evenings, weekends and holidays.
- Ability to shift to another cafe within the given market you are being hired for when there is a business need and/or development need, as directed by the organization
- Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
- Ability to see, read and write in English.
- Minimum of 40 hours/week.
SPECIFIC RESPONSIBILITIES
- Deliver café’s positive financial results in accordance with budget.
- Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
- Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
- Delegate specific responsibilities using Colectivo’s Café Functional Architecture Model.
- Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
- Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
- Responsible for long-term, strategic planning of café.
- Perform other duties or projects as assigned.
EDUCATION/QUALIFICATIONS
- College degree in a business-related field and/or a minimum of three years work experience in a management or supervisory position.
- Proficient skill level for POS and computer programs.
- Knowledge of basic mathematics for business usage.
- Availability and flexibility for schedule that includes evenings, weekends and holidays.
- Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
- Ability to see, read and write in English.
- Reliable transportation to and from work.
- Minimum of 40 hours/week
BENEFITS OF WORKING AT COLECTIVO
- FREE Coffee, Tea and Espresso Beverages
- 30% discount in Colectivo Cafes
- Free bag of coffee beans each week
- Quarterly Bonus Program
- Medical, Dental, Vision, Supplemental Life and Short Term Disability Insurance
- Life Insurance
- 401K Program with Employer Match
- EAP
- Paid Time Off, Sick Time, Bereavement Time, Jury Duty Time
Key Skills
LeadershipPOS SystemsComputer LiteracyMathematicsStaff TrainingStrategic PlanningCustomer ExperienceAccountabilityContinuous ImprovementStandard Operating ProceduresDelegationFinancial ManagementInventory ManagementCommunication
Categories
Management & LeadershipRetailFood & BeverageHospitalityCustomer Service & Support
Benefits
Paid Time Off401k ProgramMedical InsuranceDental InsuranceVision InsuranceSupplemental Life InsuranceShort Term Disability InsuranceLife InsuranceEmployee Assistance ProgramSick TimeBereavement TimeJury Duty TimeFree CoffeeFree TeaFree Espresso Beverages30% DiscountFree Bag Of Coffee BeansQuarterly Bonus Program
Job Information
📋Core Responsibilities
The Assistant Café Manager is responsible for delivering positive financial results and maintaining a culture of accountability and continuous improvement. They will train and develop co-workers while ensuring that coffee, food, and administrative functions provide a remarkable customer experience.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
290
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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