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JOB DETAILS

Business Research Analyst - Quezon City

CompanyWNS Global Services
LocationQuezon City
Work ModeOn Site
PostedAugust 28, 2026
About The Company
WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.
About the Role

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.
 
Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Why Join Us?

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

We are seeking a highly analytical and detail-oriented Business Research Analyst to support business in driving data-based decision-making across global delivery centers. This role will be responsible for extensive industry research & analysis, MIS, preparing business reports, and developing executive dashboards and business presentations for leadership reviews.

Qualifications

- Must have 5 years experience in data analysis and market research
- Must have Profit and Loss exposure
- Must be fluent in French language
- Exposure to global operations, shared services, BPM/BPO industry is preferred

Additional Information

Benefits and Company Perks:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO coverage from day 1, including your domestic partner
• Skills training opportunities
• Paid leaves
• Annual appraisal

Key Skills
Data analysisMarket researchProfit and loss analysisFrench languageMISBusiness reportingExecutive dashboardsBusiness presentationsGlobal operationsShared servicesBPMBPO
Categories
Data & AnalyticsFinance & AccountingConsultingManagement & Leadership
Benefits
Free HMO coverageStructured career pathSkills training opportunitiesPaid leavesAnnual appraisal
Job Information
📋Core Responsibilities
The Business Research Analyst will conduct extensive industry research and analysis to support data-driven decision-making across global delivery centers. Responsibilities include managing MIS, preparing business reports, and developing executive dashboards and presentations for leadership.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
62733
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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