Santa

Description

SkyPark is seeking a jolly, friendly, and engaging individual to embody the spirit of Santa Claus in Santa's Village. The Santa performer is responsible for creating magical and memorable experiences for guests of all ages through character performance, storytelling, and personal interaction.

This is a seasonal position running November 2026 through January 2027 and requires availability to work weekends, holidays, and peak-season dates. Shifts may vary from 1–4 days per week and approximately 5–8 hours per day, based on department scheduling needs.

A real beard is required. The performer must be able to wear the provided SkyPark Santa costume in sizes L–XXL.

Responsibilities

• Follow wardrobe protocols and properly care for the assigned costume and accessories.
• Review the daily entertainment schedule and arrive prepared for assigned shifts.
• Greet and interact with guests, children, and families with warmth, enthusiasm, and genuine holiday spirit.
• Listen to children's Christmas wishes and participate in approved photo opportunities.
• Maintain Santa's established personality, storyline, and character standards while performing and interacting with guests.
• Learn, understand, and follow the Stories of the NorthWoods and applicable character backstories.
• Follow Show Quality Standards, Santa-specific protocols, guest interaction guidelines, and SkyPark policies.
• Work effectively with Santa's Elves, Mrs. Claus, and other performers.
• Attend all required training, rehearsals, and meetings.
• Report safety concerns, guest concerns, costume issues, or other problems to management.
• Perform other duties as assigned.

Character & Professional Conduct

• Maintain Santa's established character, personality, and presentation during guest interactions.
• Maintain appropriate professional boundaries with guests, particularly children.
• Follow SkyPark guidelines regarding guest interaction, physical contact, photography, and character interactions.
• Do not make inappropriate, offensive, or unapproved comments or gestures while representing Santa or SkyPark.
• Break character when necessary for safety, emergencies, or as directed by management.
• Notify management of unsafe, inappropriate, or difficult guest interactions.

Working Conditions & Physical Requirements

• Safely wear the assigned Santa costume, beard, and accessories for extended periods.
• Stand, walk, and sit for extended periods during assigned duties.
• Work indoors and outdoors in varying weather conditions.
• Work in crowded, noisy, and highly interactive guest environments.
• Be comfortable being photographed and participating in guest photography throughout the workday.
• Perform scheduled shifts with required meal and rest breaks.

Qualifications

• Jolly, friendly, and engaging personality with strong guest service skills.
• Ability to work comfortably and appropriately with children of all ages and their families.
• Strong communication and interpersonal skills.
• Ability to learn and consistently follow scripts, storylines, and character standards.
• Ability to maintain character during both scripted and unscripted guest interactions.
• Strong teamwork, organization, and time management skills.
• Ability to follow direction and SkyPark policies.
• Previous entertainment, acting, or similar performance experience is a plus.
• Reliable attendance and punctuality.
• Availability to work weekends, holidays, and peak-season dates.
• Real beard required.
• Must be able to wear the provided SkyPark Santa costume in sizes L–XXL.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

This job description is intended to describe the general nature and level of work performed by employees in this position. It is not an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Duties may be modified based on operational needs.