JOB DETAILS
Call Center Agent
CompanyAlphabe Insight Inc
LocationHouston
Work ModeOn Site
PostedAugust 29, 2026
About The Company
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience.
Our Story
Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change.
Our Philosophy
At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
About the Role
Company Description
At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.
Job Description
Job Summary
We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal for individuals who enjoy phone-based communication, building customer relationships, and working toward measurable performance goals.
Responsibilities
- Contact prospective and existing customers by phone.
- Present products and services clearly and professionally.
- Identify customer needs and recommend appropriate solutions.
- Generate and qualify leads through customer conversations.
- Follow up with prospective customers to develop sales opportunities.
- Build positive customer relationships and encourage repeat business.
- Maintain accurate records of calls, customer interactions, and leads.
- Support customer acquisition and promotional initiatives.
- Work toward individual and team performance goals.
- Collaborate with team members to improve customer engagement.
- Participate in ongoing sales training and professional development.
Qualifications
- High school diploma or equivalent required.
- Strong verbal communication and active listening skills.
- Confident and comfortable speaking with customers by phone.
- Goal-oriented and motivated by performance.
- Strong persuasion and relationship-building abilities.
- Excellent organizational and multitasking skills.
- Reliable, adaptable, and self-motivated.
- Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.
Additional Information
- Competitive salary package
- Opportunities for professional growth and career advancement
- Collaborative and innovative work environment
- Skill development through hands-on experience and mentorship
- Exposure to diverse projects and industry-leading clients
Key Skills
Verbal communicationActive listeningSalesCustomer serviceLead generationRelationship buildingPersuasionOrganizational skillsMultitaskingTelemarketingRecord keeping
Categories
Customer Service & SupportSalesHospitality
Benefits
Professional growth opportunitiesCareer advancementCollaborative work environmentSkill developmentMentorship
Job Information
📋Core Responsibilities
The Call Center Agent will contact prospective and existing customers to identify their needs and promote relevant travel products and services. They are responsible for generating leads, building positive customer relationships, and maintaining accurate records of all interactions.
📋Job Type
full time
💰Salary Range
$3,800 - $4,400
📊Experience Level
0-2
💼Company Size
2
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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