JOB DETAILS
Customer Service Officer
CompanyAlphabe Insight Inc
LocationHollywood
Work ModeOn Site
PostedAugust 29, 2026
About The Company
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience.
Our Story
Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change.
Our Philosophy
At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
About the Role
Company Description
At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.
Job Description
Job Summary
We are seeking a motivated Customer Service Officer to support customer relationships, product education, and sales initiatives. This role is ideal for individuals who enjoy understanding customer needs, presenting solutions, and building strong relationships while contributing to business growth.
Responsibilities
- Engage with customers in a friendly and professional manner.
- Identify customer needs and recommend appropriate products or services.
- Assist customers with questions and provide timely solutions.
- Support sales opportunities through customer interactions and follow-ups.
- Build and maintain positive customer relationships.
- Follow up with prospective and existing customers to support retention and sales growth.
- Support promotional and customer acquisition activities.
- Maintain accurate customer and sales records.
- Collaborate with team members to achieve service and sales objectives.
- Participate in ongoing training and professional development.
Qualifications
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Confident, professional, and customer-focused personality.
- Goal-oriented and motivated to achieve results.
- Strong relationship-building and problem-solving abilities.
- Excellent organizational and multitasking skills.
- Reliable, adaptable, and self-motivated.
- Previous experience in sales, customer service, retail, hospitality, or account support is a plus but not required.
Additional Information
- Competitive salary package
- Opportunities for professional growth and career advancement
- Collaborative and innovative work environment
- Skill development through hands-on experience and mentorship
- Exposure to diverse projects and industry-leading clients
Key Skills
Customer serviceCommunicationInterpersonal skillsRelationship buildingProblem solvingSalesProduct educationOrganizational skillsMultitaskingCustomer retentionAccount support
Categories
Customer Service & SupportSalesHospitality
Benefits
Professional growthCareer advancementMentorshipCollaborative work environment
Job Information
📋Core Responsibilities
The Customer Service Officer will engage with customers to identify their needs, recommend appropriate products, and provide timely solutions. They are also responsible for supporting sales initiatives, maintaining accurate records, and building positive long-term customer relationships.
📋Job Type
full time
💰Salary Range
$3,800 - $4,400
📊Experience Level
0-2
💼Company Size
2
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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