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JOB DETAILS

Service Sales Representative

CompanyVertiv
LocationAshburn
Work ModeOn Site
PostedAugust 29, 2026
About The Company
Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments. As businesses, industries, and communities become more connected, we pioneer and deliver end-to-end power and cooling technologies to help our customers stay resilient, optimized, and future-ready. With our industry-leading innovative technologies and global services network, we are fueling the revolution of the digital world - keeping technology ecosystems running efficiently and without interruption. Vertiv is supercharging data’s potential; accelerating the pace of technology, raising the bar for accelerated compute and redefining the limits of densification. The world depends on data we power and cool™
About the Role

POSITION SUMMARY

This role is responsible for the sale of aftermarket maintenance service contracts, electrical testing, professional assessments, and product life extension offerings for Vertiv accounts within an assigned territory.  The maintenance services contract sales include renewals (existing contracts), sales of new contracts (warranty), sales of service contracts with new equipment, and conversion of non-contract customers/existing third-party service agreements to Vertiv Services.  Driving sales of all Vertiv Service offerings are also key responsibilities of the position. 

RESPONSIBILITIES

  • Responsible for all aftermarket service sales to Vertiv customers within an assigned Vertiv office.
  • Actively seeks out opportunities to secure warranty and service contract extensions for our core products, including Thermal and A/C Power systems.
  • Engages in face-to-face sales meetings with customers to promote Vertiv's offerings and expand our market presence.
  • Expands Vertiv’s presence in electrical testing, management service contracts, and other one-time services.
  • Collaborates and integrates with all Lines of Business (LOBs) within an assigned Vertiv office as well as the Inside Sales team with a focus not limited to Channel, Power, and Thermal product sales.
  • Maintains the contracts management process, including monthly activity and production reports. Shares win/loss data with leadership and prepares a gap-analysis report when quotas are not met, along with a plan to reach them. Maintains a well-organized sales pipeline and tracks progress through the Vertiv CRM system.
  • Works towards improving overall sales efficiency in a team-based environment.
  • Manages accounts of various sizes, including both small/medium and large, within the designated territory.
  • Identifies growth opportunities by identifying new service opportunities not listed within this document.
  • Other duties as assigned. 

QUALIFICATIONS

  • 1+ years proven sales experience.
  • Bachelor’s Degree in a business related or technical field preferred (or equivalent combination of education and experience)
  • Excellent communication skills, both written and verbal.
  • Excellent customer service skills.
  • Ability to work and multi-task in a fast-paced environment.
  • Ability to hunt and farm new accounts. 
  • Proficient in MS Office and CRM systems.
  • Willingness to travel and explore new markets.
  • Strong interpersonal skills a must. 
  • Strong account management skills with problem-solving abilities and the capability to proactively resolve contract and product issues. 
  • Ability to handle multiple priorities while meeting deadlines.

TIME TRAVEL REQUIRED

  • 25%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS:  Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

OUR STRATEGIC PRIORITIES 
Customer Focus 
Operational Excellence 
High-Performance Culture 
Innovation 
Financial Strength

OUR BEHAVIORS 
Own It 
Act With Urgency 
Foster a Customer-First Mindset 
Think Big and Execute 
Lead by Example 
Drive Continuous Improvement 
Learn and Seek Out Development

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

 

Key Skills
SalesAccount managementContract managementCustomer serviceCommunicationProblem-solvingCRM systemsMS OfficeElectrical testingThermal systemsAC power systemsPipeline managementStrategic planningNegotiationLead generation
Categories
SalesCustomer Service & SupportTechnologyEngineering
Job Information
📋Core Responsibilities
The role involves selling aftermarket maintenance service contracts, electrical testing, and product life extension offerings to Vertiv accounts. Responsibilities include managing the sales pipeline, conducting face-to-face meetings, and collaborating with internal teams to meet sales quotas.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
19279
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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