JOB DETAILS
SERVICE ADVISOR
CompanyJJ-PS Alpharetta Acquisition LLC
LocationAlpharetta
Work ModeOn Site
PostedAugust 30, 2026
About The Company
Welcome to Carriage Kia of Alpharetta, where our mission is to deliver an outstanding automotive experience to every customer who walks through our doors. We are proud to be a part of the Carriage family and bring a trusted reputation for quality service, exceptional vehicles, and a commitment to customer satisfaction to the Alpharetta area.
At Carriage Kia of Alpharetta, we believe in providing a seamless and enjoyable car-buying process, tailored to the unique needs and expectations of each individual. Our showroom features a diverse selection of new Kia models, from the dynamic Kia Seltos and sporty Stinger to the efficient Niro and family-friendly Sorento, alongside a variety of certified pre-owned and carefully inspected vehicles. Whether you're a first-time buyer, looking for a family upgrade, or exploring the latest in Kia’s electric and hybrid offerings, our knowledgeable team is here to help.
What makes Carriage Kia of Alpharetta different? We’re not just here to sell cars; we’re here to build relationships. From the moment you walk in, you’ll experience our customer-first approach, with transparent pricing, flexible financing options, and no-pressure guidance from our friendly and experienced sales professionals. Our dedication to service extends beyond the sale with a state-of-the-art service center staffed by certified technicians who provide expert care, whether it’s routine maintenance or complex repairs. We use only genuine Kia parts and offer convenient scheduling options to keep your vehicle in top condition and provide peace of mind on the road.
We also recognize the importance of community, and we’re proud to support local initiatives and organizations, giving back to the community that has welcomed us so warmly.
If you’re looking for a dealership that values integrity, quality, and your satisfaction above all else, visit Carriage Kia of Alpharetta. Connect with us here on LinkedIn to stay updated on our latest vehicles, events, and opportunit
About the Role
Description
We are growing at Kia of Alpharetta and we have an exciting opportunity for an experienced Kia Service Advisor at our reputable automotive dealership. If you have excellent skills, along with a friendly demeanor and strong organizational abilities, we want to hear from you!
This is a full time 5-day work week schedule with rotating Saturdays. Kia of Alpharetta offers competitive pay!
Job Responsibilities include but not limited to:
- Greet customers and listen to their description of the problems or service needed for their vehicles
- Determine the type of service required and prepare repair orders
- Coordinate with auto mechanics and schedule mechanical work orders
- Estimate costs, verify insurance, and write repair reports
- Conduct inspections and test drive cars
- Educate customers on preventative maintenance and recommend additional repairs if needed
- Maintain customer records and make follow-up contact
- Perform other duties as assigned
Requirements
Requirements
- High School Diploma or equivalent
- Strong attention to detail
- Prior experience working as an automotive service advisor
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Knowledge of automotive systems and repairs
- Comfortable with using computer software and systems
- Valid drivers license and reliable transportation
- Must be able to pass a background and drug screen
Benefits
- A competitive hourly rate or salary
- Commission or bonus opportunities based on sales
- Health insurance, dental insurance, and/or 401k options
- Paid time off and holidays
- Opportunity for advancement and growth within the company
Key Skills
Customer serviceCommunicationOrganizational skillsAutomotive systems knowledgeRepair estimationComputer software proficiencyAttention to detailPreventative maintenance educationRecord keepingVehicle inspection
Categories
Customer Service & SupportRetailTradesTransportation
Benefits
Health insuranceDental insurance401k optionsPaid time offHolidaysCommission opportunitiesBonus opportunities
Job Information
📋Core Responsibilities
The Service Advisor is responsible for greeting customers, diagnosing vehicle service needs, and preparing accurate repair orders. They must coordinate with mechanics, estimate costs, and maintain clear communication with customers regarding maintenance and repairs.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
9
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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