JOB DETAILS
Call Center Agent
CompanyAlphabe Insight Inc
LocationTampa
Work ModeOn Site
PostedAugust 31, 2026
About The Company
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience.
Our Story
Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change.
Our Philosophy
At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
About the Role
Company Description
At Consider Posh Pro, we’ve got a knack for turning dull moments into dazzling opportunities. We’re the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it’s a bit of magic mixed with a whole lot of hustle.
Job Description
Job Description :We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional service and support through various communication channels. You will handle inbound and outbound calls, address customer inquiries, resolve complaints, and provide accurate information about our products and services. T
Responsibilities:
- Answer incoming calls promptly and professionally, providing excellent customer service.
- Resolve customer inquiries, issues, and complaints efficiently and effectively.
- Provide accurate information about products, services, policies, and procedures.
- Document customer interactions, transactions, comments, and complaints accurately in the system.
- Follow up with customers to ensure their issues have been resolved satisfactorily.
Qualifications
Requirements
- High school diploma or equivalent; further education is a plus.
- Proven experience as a call center agent or customer service representative.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and conflict resolution skills.
Additional Information
- Competitive salary package
- Opportunities for professional growth and career advancement
- Collaborative and innovative work environment
- Skill development through hands-on experience and mentorship
- Exposure to diverse projects and industry-leading clients
Key Skills
Customer serviceInbound callsOutbound callsConflict resolutionProblem-solvingCommunication skillsData documentationProduct knowledge
Categories
Customer Service & SupportSalesAdministrative
Benefits
Competitive salary packageProfessional growth opportunitiesCareer advancementSkill developmentMentorship
Job Information
📋Core Responsibilities
The Call Center Agent will serve as the primary point of contact for customers, handling both inbound and outbound calls to resolve inquiries and complaints. They are responsible for providing accurate product information and documenting all customer interactions within the company system.
📋Job Type
full time
💰Salary Range
$16 - $26
📊Experience Level
0-2
💼Company Size
2
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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