✨ Our 2026 Hiring Report is out — see what 146,050 job postings say about getting hired.

Read the report →
JOB DETAILS

Dispatcher (Delivery Operations) – Auto Parts

CompanySanel NAPA Auto Parts
LocationConcord
Work ModeOn Site
PostedAugust 31, 2026
About The Company
Sanel NAPA is a leading auto parts, heavy-duty truck parts, and body shop supplies distributer with 47 store locations throughout New Hampshire, Vermont, Maine and Massachusetts. We deliver quality car parts, heavy-duty truck parts, automotive paint and body supplies, and tools and equipment that are durable, dependable, and long-lasting in order to provide our clientele with the best products and services possible. Sanel NAPA employs a knowledgeable, professionally trained team of automotive experts that assist professional mechanics, service garages, and individual customers with finding the right products and solutions that fit their needs. We are an auto parts store that is dedicated to honesty and integrity from our products to our services, right down to our commitment to high customer service standards. Sanel NAPA has established a reputation for exceptional customer satisfaction in the automotive industry. We pride ourselves in getting the job done right the first time which is why we strive to deliver unmatched products, prices, and selection from an auto parts store that you can trust. It all started in 1920 when Benjamin Sanel and Edward Sanel Sr. founded Sanel Auto Wrecking Company in Concord, NH. This small company sold new and used auto parts, as well as scrap iron and metal. Their vision was to supply customers in northern New England with the highest quality car parts in the automotive repair business. Four generations later, we have not forgotten our roots or the principles that the company was founded on. We have grown our auto parts business over the years and now have 38 store locations throughout Maine, New Hampshire, and Vermont. During this time, Sanel NAPA's goal has not changed. Sanel NAPA's mission is to be the best at providing quality products and services to all segments of the automotive industry, and vehicle repair and maintenance market.
About the Role

Sanel NAPA Auto Parts
Location: Concord, NH In Person
Pay: $17.00-$18.00
Schedule: Monday - Friday 7:30am to 4:30 pm (1hr Lunch) 

Join a team that keeps our customers moving!

Are you organized, fast-paced, and great at coordinating people? Do you enjoy solving problems and making sure everything runs smoothly? Sanel NAPA Auto Parts is looking for a Dispatcher to lead our delivery operations and help provide exceptional service to our commercial and retail customers.

As our Dispatcher, you'll coordinate delivery routes, support our team of Delivery Drivers, communicate with customers, and ensure parts arrive safely and on time. If you're a strong communicator who thrives in a fast-paced environment, we'd love to hear from you!

What You'll Do

  • Dispatch and coordinate local delivery routes for maximum efficiency.
  • Assign deliveries based on customer priority, traffic, and driver availability.
  • Monitor driver progress using NAPA Delivery Tracker.
  • Communicate with customers regarding delivery updates and special requests.
  • Support Delivery Drivers and step in to make deliveries when needed.
  • Coordinate order staging and ensure hazardous material documentation is included when required.
  • Process customer returns and ensure timely credit processing.
  • Monitor department scheduling and labor hours.
  • Complete weekly vehicle safety inspections and maintain fleet documentation.
  • Assist with online orders and incoming phone calls during busy periods.
  • Promote a culture of teamwork, customer service, and safety.

What We're Looking For

  • High school diploma or GED.
  • Strong computer skills and the ability to learn dispatch software.
  • Excellent organizational and multitasking abilities.
  • Strong communication and customer service skills.
  • Ability to make quick decisions in a fast-paced environment.
  • Valid driver's license with a satisfactory driving record.
  • Previous dispatch, logistics, warehouse, delivery, transportation, automotive, or customer service experience is a plus—but we're willing to train the right candidate.

Why You'll Love Working Here

  • Comprehensive benefits package
  • Paid time off and paid holidays
  • 401(k) with company match
  • Employee discounts
  • Stable, growing company with opportunities for advancement
  • Supportive team environment
  • Paid training

Physical Requirements

This position requires regular walking, standing, bending, lifting (up to 40 pounds occasionally), and working both indoors and outdoors in various weather conditions. Appropriate personal protective equipment is provided and required.

Why Sanel NAPA?

For more than 100 years, Sanel NAPA Auto Parts has built a reputation for exceptional customer service, quality automotive parts, and investing in our team members. We believe our employees are the key to our success and provide opportunities to grow your career in a supportive, team-oriented environment.

If you're ready to lead a delivery team, keep operations running efficiently, and make a difference every day, apply today!


Monday - Friday 7:30am to 4:30 pm (1hr Lunch)
+/- 40 hours
Key Skills
DispatchingLogisticsRoute coordinationCustomer serviceCommunicationOrganizational skillsMultitaskingComputer skillsProblem solvingFleet managementInventory managementSafety complianceData entryTime management
Categories
LogisticsTransportationCustomer Service & SupportRetailAdministrative
Benefits
Comprehensive benefits packagePaid time offPaid holidays401(k) with company matchEmployee discountsPaid training
Job Information
📋Core Responsibilities
The Dispatcher coordinates local delivery routes, monitors driver progress, and ensures parts are delivered safely and on time. They also manage customer communication, process returns, and maintain fleet documentation.
📋Job Type
full time regular
💰Salary Range
$17 - $18
📊Experience Level
0-2
💼Company Size
155
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page