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JOB DETAILS

Shift Leader - Franchise - Casual

CompanyGuzman y Gomez
LocationNewcastle-Maitland
Work ModeOn Site
PostedAugust 31, 2026
About The Company
Guzman y Gomez was named to honour old friends and share our love of all things Latin - the food, the music, the art, and the warm sense of community.
About the Role

Job Description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?  

So much! Check out some of the benefits below:  

  • Flexible rosters and employment stability 
  • Free and comfortable GYG uniforms and exclusive merch 
  • Heavily discounted GYG meals 
  • Comprehensive training and support to set you up for success 
  • Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
  • Team building activities and regular crew competitions 
  • Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
  • The possibility of owning your own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who have: 

  • Leadership or supervisory experience in a fast-paced environment 
  • A track record of providing outstanding customer service 
  • Completed or willingness to complete Food Safety Supervisor certificate 
  • Completed or willingness to undertake Responsible Service of Alcohol course 

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

  • Compensation: AUD 20 - AUD 23 - hourly
  • Key Skills
    LeadershipSupervisory experienceCustomer serviceFood safetyTeam motivationOperational excellenceCoachingConflict resolutionTime management
    Categories
    HospitalityFood & BeverageManagement & LeadershipCustomer Service & Support
    Benefits
    Flexible rostersEmployment stabilityFree uniformsExclusive merchandiseDiscounted mealsComprehensive trainingCareer advancement opportunitiesTeam building activitiesCrew competitions
    Job Information
    📋Core Responsibilities
    The Shift Leader is responsible for leading, coaching, and motivating the team to ensure operational excellence and a positive work environment. They must uphold high food safety and quality standards while delivering an unforgettable dining experience to every guest.
    📋Job Type
    casual
    💰Salary Range
    A$20 - A$23
    📊Experience Level
    2-5
    💼Company Size
    2948
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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