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JOB DETAILS

Document Control Clerk

CompanyInfosend Inc
LocationAnaheim
Work ModeOn Site
PostedAugust 31, 2026
About The Company
Since 1996, InfoSend has provided innovative solutions for organizations seeking eBilling, ePayment, Data Processing, and BillPrint & Mail services. Delivering more than 250+ million print and electronic documents annually, InfoSend proudly maintains an industry-best client retention and satisfaction rate. Our strategic locations in CA, TX, FL, IL and MA ensure that InfoSend clients receive efficient document delivery service and disaster recovery protection. Billers deserve an approach that works, and InfoSend provides that by customizing solutions to fit our clients’ needs while significantly reducing their total overhead costs and providing excellent service. Partner with InfoSend and enjoy the benefits of working with a seasoned data processor with extensive knowledge of document efficiencies. Together, let’s reach your customers more effectively.
About the Role

Description

Document Control Clerk

Location: Anaheim, CA
Schedule: Monday–Friday, 12:30pm – 9:00pm
Pay: $17.00 - $19.00 per hour + Quarterly Bonus Opportunities


About InfoSend

For 30 years, InfoSend has helped organizations across the country communicate with the people they serve. We provide print, mail, and digital communication services that help our clients deliver important documents such as bills, statements, and other essential communications.


We are proud to offer a stable, team-focused workplace where employees can learn, contribute, and build long-term careers. We value teamwork, reliability, new ideas, and people who take pride in doing great work. As we continue to grow, we are looking for people who want to grow with us.


The Role

We're looking for a Document Control Clerk to join our Production team. You'll assemble customer mailings, verify accuracy, and prepare completed work for timely delivery to make sure projects are completed accurately and on time.

New to the industry? That's okay. We're happy to train someone who is dependable, ready to learn, and takes pride in doing quality work.


What You'll Do

  • Assemble and prepare customer mailings by matching documents, envelopes, and inserts
  • Verify document accuracy and ensure each mailing is complete before processing
  • Scan completed mail pieces and production documentation to maintain accurate tracking
  • Organize completed work for mailing and distribution
  • Separate and organize specialty mail pieces for processing
  • Identify and report quality concerns to ensure the highest level of accuracy
  • Collaborate with Client Services, Print, Mail, and Production teams to resolve issues and meet customer expectations
  • Assist with quality audits and special projects as assigned
  • Maintain a clean, organized, and safe work area
  • Provide occasional front office support, including answering phones and greeting visitors when needed

What You Bring

  • High attention to detail and commitment to quality
  • Strong organizational skills with the ability to manage multiple tasks
  • Self-motivated with a dependable work ethic
  • Ability to work independently and as part of a team
  • Strong communication and problem-solving skills
  • Basic computer skills, including Microsoft Word and Excel
  • Ability to lift up to 30 pounds and move carts throughout the workday

No previous document control, mailroom, or production experience? We still encourage you to apply.


What We Offer

  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid Time Off (PTO), sick time, and paid holidays
  • Quarterly bonus opportunities
  • Employee Assistance Program
  • Casual work environment
  • Training, cross-training, and opportunities for growth

Bring your reliability and willingness to learn. We'll help you build the skills. Apply today!

Key Skills
Attention to detailOrganizational skillsCommunication skillsProblem-solvingMicrosoft WordMicrosoft ExcelTime managementTeamworkQuality controlData tracking
Categories
AdministrativeManufacturingLogisticsCustomer Service & Support
Benefits
Medical insuranceDental insuranceVision insuranceLife insurance401(k) with company matchPaid Time OffSick timePaid holidaysQuarterly bonus opportunitiesEmployee Assistance Program
Job Information
📋Core Responsibilities
The Document Control Clerk is responsible for assembling and verifying customer mailings to ensure accuracy and timely delivery. They also maintain production tracking records and collaborate with various internal teams to resolve quality concerns.
📋Job Type
full time
💰Salary Range
$17 - $19
📊Experience Level
0-2
💼Company Size
92
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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