JOB DETAILS
Bilingual Financial Solutions Officer - FT - Grand Island Branch
CompanyTRIUS FEDERAL CREDIT UNION
LocationGrand Island
Work ModeOn Site
PostedAugust 31, 2026
About The Company
Trius is a cooperative, not-for-profit financial institution organized to provide members a place to save money and a place to obtain credit at a reasonable rate. Trius is owned and managed by their members. They don't report to stockholders they report to you, the member. Their profits go back to members in the form of lower loan rates, higher deposit rates and lower fees. They understand not everyone has the same credit score or the same financial goals. They'll help you get what you need and get where you want to be. That's what makes them different!
About the Role
Description
Overview
At Trius Federal Credit Union, we believe being a credit union is about more than financial transactions—it’s about people, relationships, and making a positive difference in the communities we serve. We’re looking for a Bi-lingual Financial Solutions Representative to join our Grand Island team. In this role, you’ll have the opportunity to build meaningful relationships, understand each member’s unique financial needs, and connect them with solutions that help them achieve their goals. If you genuinely enjoy helping people, creating memorable member experiences, and being part of a team that puts people first, we’d love to meet you!
Role and Responsibilities
- Welcome members and nonmembers while creating a warm, seamless, and memorable experience.
- Process member transactions and maintain accurate electronic records and documentation.
- Open, close, service, and maintain all types of member accounts.
- Maintain an accurate and balanced cash drawer.
- Interview, originate, process, and close consumer loans while following established approval, counteroffer, referral, and denial procedures.
- Communicate with members throughout the loan process and provide timely, knowledgeable responses to inquiries.
- Build trusted, long-term member relationships through proactive service, financial education, referrals, and product recommendations.
- Achieve established lending, deposit, sales, and referral goals while supporting branch and credit union objectives.
- Educate members on financial products and services to help them achieve short- and long-term financial goals.
- Collaborate with team members and keep management informed of significant activities, concerns, and opportunities.
- Maintain current knowledge of credit union products, services, systems, policies, and procedures.
- Ensure compliance with applicable federal and state regulations, including BSA, USA PATRIOT Act, OFAC, and member identification requirements.
- Represent Trius professionally while supporting a positive, productive, and accountable team environment.
Qualifications and Education Requirements
- Bachelor’s degree or High School diploma or equivalent (GED) preferred.
- Demonstrated ability to communicate effectively in English and Spanish is required due to the regular need to communicate with members in both languages as part of the essential functions of the position.
- Follow all credit union security procedures.
Knowledge, Skills and Ability
- Passion for providing exceptional, solution-focused member service.
- Strong communication, active listening, and relationship-building skills.
- Ability to demonstrate empathy and make non-judgmental, informed decisions.
- Confident communicating with a sales and service mindset and financial fluency.
- Strong organizational, time management, and multitasking skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proactive, adaptable, and solution-oriented with strong problem-solving skills.
- Ability to take ownership, exercise sound judgment, and respond effectively to change.
- Professional, positive, and enthusiastic approach with a commitment to representing the credit union well.
- Strong interpersonal skills with the ability to build productive relationships with members and team members.
- Comfortable receiving and applying constructive feedback.
- Tech-savvy with the ability to learn and utilize new systems and technology.
Why Trius?
At Trius, we live out the “Trius Difference”—for our employees, our members, and our communities.
- A culture built on our core values - honesty, optimism, partnership, and empowerment
- A team that supports, encourages, and celebrates each other
- A comprehensive training and onboarding program designed to give you the knowledge, tools, and confidence to succeed
- Ongoing learning and development opportunities to help you grow your career
- Competitive pay and an excellent benefits package
- Longevity Benefit that rewards your commitment to Trius
We are an Equal Opportunity Employer
Key Skills
BilingualCustomer serviceFinancial solutionsLoan originationRelationship buildingCash handlingCommunicationActive listeningMultitaskingProblem-solvingFinancial educationSales mindsetTech-savvyComplianceTime managementInterpersonal skills
Categories
Finance & AccountingCustomer Service & SupportSalesAdministrative
Benefits
Comprehensive training and onboarding programOngoing learning and development opportunitiesCompetitive payExcellent benefits packageLongevity benefit
Job Information
📋Core Responsibilities
The Financial Solutions Officer will welcome members, process transactions, and maintain accurate electronic records while managing a cash drawer. They are also responsible for interviewing and originating consumer loans while providing financial education and product recommendations to help members achieve their goals.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
33
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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