Social Development Clerk

Description

Provides clerical support and related assigned duties to the Social Development Department.

• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.

• Organizes work by reading and routing correspondence; collecting information; initiating telecommunications. 

• Maintains department schedule by maintaining calendars for department personnel; arranging meetings, conferences, teleconferences, and travel.

• Completes requests by greeting students, staff, and guests, in person or on the telephone; answering or referring inquiries. 

• Maintains student confidence and protects operations by keeping information confidential. 

• Organizing and servicing meetings (producing agendas and taking minutes). 

• Conduct searches to find needed information, using such sources as the Internet. 

• Coordinate conferences and meetings. 

• Learn to operate new office technologies as they are developed and implemented. 

• Manage projects and contribute to the committee and teamwork. 

• Prepares reports by collecting information. 

• Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed and recommend revisions. 

• Provide training and orientation to new staff. 

• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. 

• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. 

• Keeps equipment operational by following manufacturer instructions and established procedures. 

• Secures information by completing database backups. 

• Provides historical reference by utilizing filing and retrieval systems. 

• Maintains technical knowledge by attending educational workshops; reading secretarial publications. 

• Contributes to team effort by accomplishing related results as needed.

• Assists with timecard management and submits within the time frame allotted per center policy. 

• Coordinates activities between departments. 

• Assists with student pay and student clothing allotments as needed. • Transports students as needed 

• Works towards meeting performance standard goals.

• Adheres to required property control policies and procedures.

• Follows the CDSS plan and Standards of Conduct system daily. 

• Maintains good housekeeping in all areas and complies with safety practices. 

• Demonstrates and abides by The Bizzell Group's Corporation’s core values and operating principles.

• Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP), Bizzell policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.

• Models, mentors, monitors appropriate Career Success Standards. 

• Helps students become more employable through continuous reinforcement. 

• Participates in PRH mandated staff training. Failure to participate may result in disciplinary actions up to and including termination.

• Performs other duties as assigned.

Requirements

Effective Communication

• Presents information both clearly and concisely and regularly confirms the correct interpretation of information.

• Very high standard of communication skills both written and verbal for the presentation of facts and ideas. 

• Shows professional non-verbal body language and actively listens to others.  

Organization of Work

• Action-oriented. Demonstrates the ability to handle several projects simultaneously with decision making, flexibility, and problem-solving. 

• Implements the key principles of time management, task allocation, and priority assignment in addition to personal organization.

• Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency.

• Continually seek ways to improve employment service provided via the development of professional skills and personal growth.

Professionalism

• Demonstrates professional interpersonal skills when interacting with others. Abides by The Bizzell Group’s Healthy Workplace Environment policy.

• Acts as a team player and builds professional relationships with coworkers to achieve goals.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 

Proficiency with advanced Microsoft Office applications including Word, PowerPoint, Outlook, and Excel.

Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.

Extensive knowledge of standard office practices and procedures. Skill in operation of a variety of office machines.

High level of organizational, interpersonal, and communication skills.

Ability to work in fast-paced deadline-oriented situations.

Experience

One-year secretarial or related experience.

Education

High school diploma or equivalent. Associates Degree preferred. 

Certificates, Licenses, Registrations

Valid State Driver’s License.