✨ Our 2026 Hiring Report is out — see what 146,050 job postings say about getting hired.

Read the report →
JOB DETAILS

Software Application Engineer

CompanyKLA
LocationBangkok
Work ModeOn Site
PostedSeptember 2, 2026
About The Company
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles, integrated circuits, packaging and printed circuit boards. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward. Visit us at: www.kla.com Statements made on LinkedIn may constitute forward-looking statements under federal securities laws. These forward-looking statements involve risks and uncertainties that could significantly affect the expected results and are based on certain key assumptions. Due to such uncertainties and risks, no assurances can be given that such expectations will prove to have been correct, and readers are cautioned not to place undue reliance on such forward-looking statements, which speak only as of the date indicated. Other risks that KLA faces include those detailed in KLA filings with the Securities and Exchange Commission, including KLA's annual report on Form 10-K and quarterly reports on Form 10-Q. Forward-looking statements made by third parties do not necessarily reflect the opinion of KLA, are outside of KLA’s control and have not been verified or otherwise vetted by KLA.
About the Role

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

We are seeking a skilled and customer-focused Engineer to join our team. In this role, you will be responsible for delivering exceptional technical support for our Frontline software solution, ensuring customer satisfaction and operational excellence.

Key Responsibilities:

  • Provide first-line technical support for Frontline software, including installation, version upgrades, troubleshooting, and issue resolution.
  • Act as the primary point of contact for customers, delivering timely and effective solutions while maintaining a high level of customer satisfaction.
  • Document and escalate complex technical issues and feature requests to the R&D team for further investigation and resolution.
  • Collaborate closely with regional Sales Managers to support business development and ensure seamless customer onboarding and retention.
  • Partner with Product Management and Marketing teams to address escalated technical matters and contribute to product improvement initiatives.
  • Maintain detailed records of customer interactions, technical issues, and resolutions in the support system.
  • Willing to be based in Thailand and frequently travel to other Southeast Asian countries to provide on-site technical support and customer service for regional customers as required by business needs.

Minimum Qualifications

  • Bachelor's /Master's Level Degree and PCB related work experience of 3 -5 years
  • Proven experience in technical support, software troubleshooting, or a related field.
  • At least 2 years working experience in PCB industry. Familiarity with PCB CAM solution is a major plus.
  • Strong understanding of software installation, configuration, and maintenance.
  • Excellent communication and interpersonal skills with a customer-first mindset.
  • Ability to work collaboratively across departments and manage multiple priorities.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Key Skills
Technical supportSoftware troubleshootingPCB industry knowledgePCB CAM solutionSoftware installationSoftware configurationSoftware maintenanceCustomer serviceCommunication skillsInterpersonal skillsProblem solvingCollaboration
Categories
TechnologyEngineeringCustomer Service & SupportManufacturingSoftware
Benefits
Competitive total rewards packageFamily friendly benefits
Job Information
📋Core Responsibilities
Provide first-line technical support for Frontline software, including installation, upgrades, and troubleshooting. Act as the primary point of contact for customers while collaborating with internal teams to resolve technical issues and support business development.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
17147
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page