Employee Services Operations Specialist
Job Description
Are you passionate about the HR area and especially Hire to Retire related processes?
Join our amazing Employee Services Operations team and help us make our LEGO® colleagues happy through ensuring high level service as well as nice benefits for them in a project-based role.
‘This is a 12-month fixed term contract’
Core Responsibilities
As Specialist, you will be delivering a consistent service to all the customers of our EMEA shared service centre. This means to meet the customers’ expectations and provide them with the best service, incorporating the LEGO® values. Your responsibilities would be as follows:
Driving regional project transitions, new market adoptions, operational excellence & eye for global standardization
Defining and creating hire-to-retire process descriptions / work instructions etc.
Coordinating and providing high-quality subject matters expertise to administrative tasks in current & potential scope
Proactively seeking improvements and solutions based on new insights
Creating and Maintaining knowledge databases to ensure consistent processes and answers to always maintain service excellence
Establishing & maintaining excellent stakeholder relations
Mentoring more junior team members
Play your part in our team succeeding
The LEGO Business Service Operations (BSO) is a shared service center that delivers HR and Finance services to the entire LEGO Group from 3 locations; Monterrey, Kladno and Singapore. The purpose of the BSO is to create an effective and efficient platform for growth to support our strategy and reach twice as many kids over the next 5-7 years. Joining this team means joining top professional environment where the focus is on quality, learning and collaboration.
Do you have what it takes?
Previous Hire to Retire working experience; with solid understanding of Hire to Retire processes, familiar with EMEA HR policies and legislation (knowledge in time & attendance is a plus)
Proven track record of regional partner management with good business insight
Courage to present confidently to a larger crowd up to senior management of the organization
Advanced in MS office
Curiosity about Digital HR; Power BI, Power Automate
Previous experience with HCM e.g. SAP HR, Workday
Solid project planning, organizational and time management skills
Great teammate with high interpersonal, communication, critical thinking and analytical skills
Attention to detail with strong analytical and problem-solving skills
Proactive, and collaborative approach
Experience with transitions and project management would be an advantage
English language on advanced level
#EL - LI1
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here is what you can expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
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