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JOB DETAILS

Patient Services Receptionist

CompanyUrology Specialists
LocationCharlotte
Work ModeOn Site
PostedSeptember 2, 2026
About The Company
Urology Specialists of the Carolinas was formed in 1998 through the merger of two of Charlotte’s most respected practices, which have a legacy of providing exceptional urologic care since 1928. Our board-certified specialists are trained in the latest treatments and procedures and offer comprehensive, compassionate care for a wide range of urological conditions. At Urology Specialists, we prioritize personalized attention and work closely with patients to meet their needs with expertise and understanding. Our board-certified Urologists are highly trained and dedicated to providing our patients with the highest quality of care. Our medical group can provide superior services to every patient through expertise and the use of the latest state-of-the-art equipment.
About the Role

Description

About Us

Urology Specialists of the Carolinas is one of the largest independent urology groups in the country, proudly serving patients across the Carolinas. Following the merger of three leading regional urology practices, we have become a dynamic, physician-led organization with more than 70 providers dedicated to delivering exceptional, comprehensive urologic care while preserving the values of independent, physician-driven medicine.


With a strong foundation and decades of trusted care, our team continues to grow to meet the needs of our patients and communities.


Position Summary

We are seeking a Patient Services Receptionist to join our expanding clerical team of dedicated professionals. The ideal candidate will be a compassionate, detail-oriented individual with a commitment to patient care, teamwork, and clerical excellence.


Responsibilities

  • Performs clerical duties in a medical setting, such as scheduling appointments, taking copays, deductibles and patient balances, and assisting with check-in and check-out.
  • Verifies and updates demographic and insurance information; scans identification and insurance information into EMR
  • Responds to inquiries about benefits, balances, and authorizations in a timely and professional manner
  • Manages provider calendars, ensuring referral or authorization requirements are met; supports scheduling of new and follow-up patients
  • Manages incoming calls and triages messages; ensures all staff are promptly notified of all patient arrivals, cancellations, and schedule changes

Requirements

Qualifications

  • High school diploma or GED required
  • Experience handling insurance verification, prior authorization, and patient collections preferred


Why Join Us?

  • Be part of one of the largest and most respected independent urology organizations in the Southeast
  • Collaborative, physician-led culture focused on quality and innovation
  • Competitive compensation and comprehensive benefits
  • Opportunities for professional growth and advancement


Join Our Team

If you’re passionate about patient care and looking to grow your career within a supportive and respected organization, we’d love to hear from you.

Key Skills
Clerical dutiesAppointment schedulingInsurance verificationPatient collectionsPrior authorizationEMRCustomer serviceData entryCommunicationTriageDetail-oriented
Categories
HealthcareAdministrativeCustomer Service & Support
Benefits
Competitive compensationComprehensive benefits
Job Information
📋Core Responsibilities
The Patient Services Receptionist will perform essential clerical duties including scheduling appointments, managing patient check-ins, and processing payments. They are also responsible for verifying insurance information and maintaining provider calendars to ensure efficient clinic operations.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
164
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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