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JOB DETAILS

Restaurant Host(ess) - (Part-time))

CompanyMacArthur Place
LocationSonoma
Work ModeOn Site
PostedSeptember 3, 2026
About The Company
MacArthur Place was founded well over a century ago as a family estate, vineyard, and working ranch with prized trotters. Today, these lush grounds and historic farm buildings have been transformed into Sonoma’s foremost luxury resort and spa. From the moment you step onto MacArthur Place, you will experience a feeling of magic and discovery. Over seven acres of intimate gardens, grand historic buildings, winding flagstone paths, archways, fire pits, and secret nooks. Here you will also discover a range of incredible dining experiences, beautifully designed rooms with high-touch finishes, and exciting activities from afternoon tastings to indulgent spa treatments to late-night stargazing. All delivered with the kind of generous, personal, and anticipatory service that truly frees you from the stresses of everyday life. Every one of MacArthur Place’s rooms are appointed with custom-designed furnishings, premium linens, and luxurious bathrooms – many with both indoor and outdoor showers. Choose one of our sumptuous multi-room suites for an even more lavish experience complete with working fireplaces, king-sized beds, original art, and other unique features. Or, for a truly one-of-a-kind experience, stay at the Burris House (the property’s original residence built in the 1860’s) with its wrap-around porch, gracious living rooms, and historic charm. No visit is complete without spending time at The Spa at MacArthur. Situated next to our beautiful midcentury pool, The Spa at MacArthur offers a menu of dozens of massage, facial and body treatments – all utilizing the flowers, herbs and plants found right here on our garden grounds. Finally, there’s the dining program at MacArthur Place, which includes Layla – our signature Mediterranean restaurant serving breakfast, lunch, and dinner; The Porch – a relaxed coffee bar & marketplace with a range of fresh, healthy, grab-and-go options; and The Bar at MacArthur Place, delivering craft beer and classic American cocktails
About the Role

Description

 

Restaurant Host/Hostess 

MacArthur Place Hotel & Spa – Sonoma, CA


Join Our Team

At MacArthur Place, hospitality begins the moment a guest arrives. As a Restaurant Host/Hostess, you will create a warm and welcoming first impression while ensuring our dining and lounge experiences run smoothly. This role is ideal for someone who enjoys connecting with people, thrives in a fast-paced environment, and takes pride in delivering exceptional guest service.


Position Overview

The Host/Hostess manages reservations, coordinates seating, and supports communication between the front-of-house team, kitchen staff, and other hotel departments. By anticipating guest needs and maintaining an organized dining flow, you play an essential role in delivering the elevated hospitality experience that defines MacArthur Place.


Summary of Responsibilities

  • Welcome guests warmly and professionally, creating a memorable first impression and escorting them to their tables.
  • Manage reservations, waitlists, and table assignments to maintain a smooth and efficient dining room flow.
  • Answer guest inquiries and provide menus, specials, and information about restaurant offerings and hotel amenities.
  • Communicate guest preferences, celebrations, VIP arrivals, and dietary needs to service and culinary teams.
  • Monitor guest satisfaction throughout service, promptly addressing minor concerns and elevating guest service issues to management when necessary.
  • Coordinate with servers and kitchen staff to support timely seating, service, and table turnover.
  • Maintain accurate reservation records, seating charts, and floor plans.
  • Maintain a clean, organized, and welcoming host stand, entrance, and waiting area; ensure menus and materials are presentable and restocked throughout service.
  • Assist with organizing large parties or special events and support servers during busy service periods.
  • Participate in pre-service briefings and collaborate with the Food & Beverage team to maintain consistent service standards.
  • Demonstrate professionalism at all times and comply with company policies, procedures, and service standards, including safety protocols, time and attendance, meal and rest breaks, uniform and grooming guidelines, sanitation practices, professionalism, and code of conduct requirements.
  • Adaptability, collaboration, and attention to detail are essential in this high-volume, guest-focused environment.
  • Perform additional responsibilities and other duties as assigned to support overall hotel and restaurant operations.

Qualifications

  • Previous hospitality, restaurant, or customer service experience preferred.
  • Strong communication, organization, and multitasking skills.
  • Ability to remain composed and guest-focused in a fast-paced environment.
  • Familiarity with reservation or POS systems is a plus.
  • Food Handler’s and Alcohol Service certifications required (or ability to obtain upon hire).
  • Availability to work evenings, weekends, and holidays.

Physical & Work Environment

  • Work is performed in a hotel restaurant and lounge environment.
  • Frequent standing, walking, bending, and reaching throughout shifts.
  • Ability to lift, push, or carry up to 25 lbs.
  • Exposure to indoor and outdoor environments with varying temperatures and noise levels.

Benefits

  • Employee discounts on hotel stays, dining, and spa services
  • Opportunities for professional growth within our hospitality team and affiliated wineries
  • Collaborative and supportive team environment

About MacArthur Place

Originally a historic estate, MacArthur Place Hotel & Spa has evolved into Sonoma’s premier luxury resort, featuring beautifully designed accommodations, farm-to-table dining, curated wine experiences, a tranquil spa, and exceptional guest service. Our team is passionate about creating memorable moments for every guest while fostering a culture of excellence and inclusivity.


Why Join Us?

At MacArthur Place, every interaction is an opportunity to deliver thoughtful, memorable hospitality. Join a team that values professionalism, teamwork, and pride in service while growing your career in luxury hospitality.


Apply today and become part of the MacArthur Place experience. 

Key Skills
Customer serviceCommunicationOrganizationMultitaskingReservation managementTable managementInterpersonal skillsProblem-solvingAttention to detailProfessionalismTeam collaborationPOS systems
Categories
HospitalityFood & BeverageCustomer Service & SupportAdministrative
Benefits
Employee discounts on hotel staysDining discountsSpa services discountsProfessional growth opportunities
Job Information
📋Core Responsibilities
The host manages reservations, coordinates seating, and facilitates communication between guests, service staff, and the kitchen. They are responsible for creating a welcoming first impression and ensuring an efficient dining room flow.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
48
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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