JOB DETAILS
Administrative Support - MPA
CompanyAmerichem
LocationMorrisville
Work ModeOn Site
PostedSeptember 4, 2026
About The Company
Founded in 1941, Americhem is a globally recognized designer and manufacturer of custom color masterbatch, functional additives, engineered compounds and performance technologies. Our business is built around delivering Performance, Solutions and Trust through close collaboration with customers seeking to optimize their polymer products. All of the company's products are backed by complete technical support that ensures quality, reliability and value. Americhem operates 10 manufacturing plants and maintains sales offices throughout the world. Central research and development facilities and headquarters are located in Cuyahoga Falls, Ohio.
We pride ourselves on solving highly complex technical problems and delivering a level of service far beyond expectations. Our custom solutions are created by becoming fully immersed in each customer's business, goals and vision. Working as an extension of our customers’ workforces, our collaborative, value engineering approach is evident in each step of every project by:
•Serving as customer consultants by drawing from an established knowledge base with technical acumen and product expertise gained through years of work in the lab, production and field service.
•Offering customer training in color theory, feeder operation, processing methods, performance technology and more throughout the development process.
•Conducting tests with on-site process simulation equipment that mimics our customers’ own processes and uses their raw materials, methods and conditions to quickly and cost-effectively test the final product to get it right the first time.
•Setting and continually refining industry standards, determining end-product testing methods, and influencing regulations on end-products through our participation in industry organizations.
About the Role
Reach your full potential by joining the Americhem team!
At Americhem, we’re committed to conducting business with respect for the environment, the law, ethics, and the health and safety of our employees, customers, suppliers and the public.
The Administrative Assistant provides support services and performs clerical and computer related duties regarding all activities within the plant and lab.
What we offer you:
- BenefitHub
- Medical, dental, vision, prescription & life insurance
- Health savings account
- Flexible Spending Account
- Critical Illness and Hospital Indemnity Insurance
- Supplemental Life and AD&D Insurance
- Short- and long-term Disability Insurance
- 401(k) with a generous company match and no vesting schedule
- 10 paid holiday, 120 hour of PTO
- Retirement Savings Plan
- Employee Assistance Program
The ideal candidate will be responsible for the following:
- Performs Administrative Support by providing general clerical duties that include typing, copying, faxing, mailing, and filing; interacting with customers, vendors, and visitors; answering switchboard incoming calls including forwarding, paging, and taking messages as needed; creating and modifying documents such as invoices, COA’s, reports, manufacturing data, using word processing, spreadsheets, database and other software or programs; supporting other departments with clerical duties and data entry as needed; maintaining office equipment; purchasing office and plant materials and keeping correct inventories; managing shipping accounts (UPS/Fed Ex) including equipment and rates for laboratory samples
- Maintains Documentation by accessing and entering Oracle data; maintaining purchasing database; processing COA’s for customers and invoices for vendors; maintaining customer database and customer information
- Demonstrates Math Skills by analyzing qualitative data; performing mathematical calculations (arithmetic, statistics); working with alphanumeric sequences.
- Demonstrates Computer Skills by proficiency in computer systems and software (i.e., MS Excel, MS Word, Lotus Notes, etc.)
- Demonstrates Interpersonal skills by working independently and with a team and delegating workload and responsibilities; attention to detail; effective time management; ability to meet deadlines; communicating product status with personnel and other departments.
- Improves Job Knowledge by attending training and keeping relevant knowledge and skills current.
- Contributes to Organization Success by meeting team and company goals; demonstrating company principles and policies; helping others accomplish job results; following all Quality System and safety protocols; safely operating equipment; wearing proper protective equipment; completing safety training; and contributing to safety goal of zero accidents; keeping work areas clean and organized: meeting attendance guidelines; developing and assisting in implementation of ideas for continuous improvement.
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Additional Position Responsibilities
- Effectively communicate across all levels of the organization to meet weekly, monthly, quarterly, and annual goals and deadlines.
- Effectively communicates company policies and procedures.
- Improves job knowledge by attending training and keeping relevant knowledge and skills current.
- Demonstrates organizational skills by working independently and with a team.
- Contributes to organization success by meeting team and company goals.
- Follows all quality system and safety protocols by safely training, keeping work areas clean and organized, and contributing to established safety goals.
Required Qualities/Attributes
- Exceptional organizational skills to include multi-tasking, planning, and time management.
- Possesses a bias for action and operates with the appropriate sense of urgency.
- Customer centric; knows how to balance customer service with the realities of manufacturing.
- Ability to adjust to ever-changing priorities.
- Exceptional interpersonal, communication, relationship-building, and conflict management skills.
- Results driven.
- Ability to maintain confidentiality and handle employee matters professionally;
- Capacity to own projects from inception to completion; and
- Exceptional problem solving skills.
Position Requirements/Qualifications:
Education: High School Diploma or equivalent
Bachelor’s Degree preferred, not required
Experience: 1-2 years of experience or equivalent
Key Skills
Clerical dutiesData entryCustomer serviceInventory managementShipping coordinationMathematical calculationsMicrosoft ExcelMicrosoft WordLotus NotesTime managementCommunicationProblem solvingMulti-taskingConflict managementAttention to detailOracle
Categories
AdministrativeManufacturingCustomer Service & SupportLogistics
Benefits
BenefitHubMedical insuranceDental insuranceVision insurancePrescription insuranceLife insuranceHealth savings accountFlexible Spending AccountCritical Illness InsuranceHospital Indemnity InsuranceSupplemental Life and AD&D InsuranceShort-term Disability InsuranceLong-term Disability Insurance401(k) with company match10 paid holidays120 hours of PTORetirement Savings PlanEmployee Assistance Program
Job Information
📋Core Responsibilities
The Administrative Assistant provides clerical and computer-related support for plant and laboratory activities, including data entry, invoice processing, and inventory management. They also interact with customers and vendors while ensuring compliance with safety and quality protocols.
📋Job Type
full time non exempt
📊Experience Level
0-2
💼Company Size
558
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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