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JOB DETAILS

Affiliate Clinical Staff | Mobile Crisis

CompanyBenchmark Human Services
LocationCoeur d'Alene
Work ModeOn Site
PostedSeptember 4, 2026
About The Company
At Benchmark Human Services, we believe that all people have immense potential, and it’s our mission to help those we serve reach theirs! Benchmark’s “think outside the box” approach to service provision has helped individuals thrive at home, at work, and in their communities for 65 years. Our breadth of services includes residential, vocational, and community-based programs for individuals with intellectual and developmental disabilities; early intervention and pediatric home health services; case management; crisis intervention; autism services; applied behavior analysis; and family preservation. Benchmark’s 3,600 employees serve more than 20,000 children and adults throughout the country each day, helping them to become more independent; to be immersed in and connected to their community; to find meaningful and lasting work; and to achieve goals and reach milestones they may have never thought possible. Join a company built on innovation, empowerment, and the belief in human potential and start changing lives today!
About the Role

Description

Since 1960, Benchmark has been connecting people and potential. We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees. We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves.


Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more. View our 65 Years of Stories campaign to learn more about the impact Benchmark employees have made across the country.


Schedule:

Monday 7a-11p

Tuesday 7a-11p

Wednesday 7a-3p


Our Idaho Mobile Crisis program is looking for bachelor's level clinicians to provide crisis stabilization services, support to individuals in crisis, and assists in facilitating referrals to ongoing services, supports and community resources.


GENERAL RESPONSIBILITIES:
As a member of the Mobile Response Team (MRT), can expect to work with diverse members of the community in a wide range of situations and locations. Must be willing to work a flexible schedule to provide services, supports, care and treatment to individuals as required. Responds immediately when dispatched and is alert, engaged and empathetic to all those encountered.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Complete crisis assessments, including Columbia Suicide Severity Rating Scale (CSSRS) and other clinical documentation as indicated.
  • Answer 100% of crisis dispatches and respond face-to-face to all crisis calls within an average of 60 minutes for urban location or 90 minutes for rural locations.
  • Assess safety of individuals and others in crisis.
  • Develop crisis safety plans and assist in facilitating linkages to the appropriate level of care.
  • Follow up with individual’s ongoing provider as appropriate to ensure the individual adheres to the crisis service recommended support and services.
  • Facilitate referrals quickly to prevent escalation of crisis.
  • Ensure customer service satisfaction surveys are given to individuals contacted by the MCTs.
  • Complete necessary documentation, in accordance with applicable policies and procedures, to meet all regulatory requirements and facilitate reimbursement through primary funding sources.
  • Provide crisis follow-up services within 72 hours of crisis disposition for individuals served, as well as any other individual for whom it is clinically appropriate.
  • Comply with all standards to assure the health and safety of all individuals.

QUALIFICATIONS:

  • Bachelor’s degree in a mental-health related field from an accredited institution
  • Certification and ongoing training in crisis intervention curriculum.
  • Two-years-post-bachelors professional experience; or a bachelor’s degree in any field from an accredited institution plus three-years full-time equivalent professional experience in the mental health field.
  • Valid CPR and First Aid Certification
  • Valid driver’s license and auto insurance
  • Must be computer literate
  • Must be experienced and competent in profession and maintain any applicable license, training and/or certifications
  • Experience working with individuals with mental illness, emotional disorders, and substance- related disorders who are experiencing emotional or behavioral crisis.

Interested applicants can apply online at benchmarkhs.com.

EEO and Affirmative Action Employer, Veterans, Women and Individuals with Disabilities are Encouraged to Apply

Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.


INDLPC

Key Skills
Crisis interventionCrisis assessmentClinical documentationSafety planningReferral facilitationMental health supportCustomer serviceColumbia suicide severity rating scaleFirst aidCPRCase managementBehavioral healthCrisis stabilization
Categories
HealthcareSocial Services
Job Information
📋Core Responsibilities
The clinician will provide immediate face-to-face crisis stabilization services and conduct safety assessments for individuals in the community. They are responsible for developing safety plans, facilitating referrals to ongoing care, and maintaining accurate clinical documentation.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
1021
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
30 hours
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