JOB DETAILS
Customer Service Representative
CompanyAlphabe Insight Inc
LocationTampa
Work ModeOn Site
PostedSeptember 5, 2026
About The Company
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience.
Our Story
Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change.
Our Philosophy
At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
About the Role
Company Description
At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.
Job Description
Job Summary
We are seeking a friendly and customer-focused Customer Service Representative to provide professional assistance, answer questions, and support positive customer experiences. This role is ideal for individuals who enjoy helping people, solving problems, and building strong customer relationships while developing valuable communication and service skills.
Responsibilities
- Assist customers with questions regarding products, services, and promotions.
- Provide friendly, professional, and timely customer support.
- Identify customer needs and recommend appropriate solutions.
- Respond to customer inquiries and routine concerns.
- Maintain accurate and organized customer records.
- Assist with customer satisfaction and retention initiatives.
- Communicate customer feedback and concerns to appropriate team members.
- Support promotional and customer engagement activities.
- Collaborate with team members to achieve service and business goals.
- Maintain a positive and professional attitude during all customer interactions.
- Participate in ongoing training and professional development.
Benefits
- Paid training
- Career advancement opportunities
- Professional development programs
- Supportive team environment
- Hands-on customer service experience
- Performance-based growth opportunities
- Employee recognition programs
- Ongoing mentorship and coaching
Qualifications
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Customer-focused and professional attitude.
- Excellent problem-solving and active listening abilities.
- Strong organizational and multitasking skills.
- Positive attitude and willingness to learn.
- Reliable, adaptable, and self-motivated.
- Ability to work independently and as part of a team.
- Previous customer service, retail, hospitality, sales, or related experience is a plus but not required.
Additional Information
- Competitive Salary: $53,000 – $59,000 per year.
- Full-time employment with a professional and collaborative team.
- Career growth and advancement opportunities.
- Professional development and ongoing learning opportunities.
- Opportunities to strengthen marketing, communication, project coordination, and strategic planning skills.
- Exposure to a variety of marketing initiatives and business projects.
- Supportive environment that encourages creativity and new ideas.
- Opportunities to take on additional responsibilities as you grow within the organization.
Key Skills
Customer serviceCommunicationProblem-solvingActive listeningOrganizational skillsMultitaskingInterpersonal skillsCustomer retentionRelationship buildingProfessionalism
Categories
Customer Service & SupportHospitalityMarketingSales
Benefits
Paid trainingCareer advancement opportunitiesProfessional development programsSupportive team environmentHands-on customer service experiencePerformance-based growth opportunitiesEmployee recognition programsOngoing mentorship and coaching
Job Information
📋Core Responsibilities
The Customer Service Representative will assist customers with product inquiries, resolve concerns, and maintain accurate records. They will also collaborate with the team to support promotional activities and ensure high levels of customer satisfaction.
📋Job Type
full time
💰Salary Range
$3,800 - $4,400
📊Experience Level
0-2
💼Company Size
2
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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