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JOB DETAILS

Part Time Key Holder - Cotton On Valley Fair Mall

CompanyCotton On Group
LocationSanta Clara
Work ModeOn Site
PostedSeptember 5, 2026
About The Company
Our purpose has always been to make a positive difference in people’s lives, and our team and customers are at the heart of this. We started in 1988, with our first ‘shop’ being the boot of a Ford Bronco parked at The Beckley Market in Geelong, Australia. Inside? A stack of denim jackets; it was the start of something big. Our vision is to take our eight Aussie lifestyle brands to the world, delivering Good along the way. And we know that our responsibility goes far beyond selling great products. We work to prioritise people and the planet, while making products our customers love, ones that we can all be proud of. We’re a diverse bunch from all around the world who love to think big. We live for a challenge and give anything a go. We work hard and pride ourselves on creating an environment free from hierarchy and ego. One that promotes creativity and self-expression, allowing our team to do what they do best. We look after our people 24/7 – not just when they’re at work, but outside of it too. Since day one, our team members have been like great mates to us – and you look after your mates. We support and empower our team members to be the healthiest versions of themselves. And we keep it real, always. We’re customer-obsessed in everything we do, and believe us when we say the obsession is real! When you join our team, you’re part of something bigger – you’re here to be inspired, to learn, to do the right thing, and above all else, to make a positive difference. 20,000 people. 8 brands. 20 countries. 1,300 stores (and counting) and one life-changing Foundation. That's Cotton On Group.
About the Role

As a Senior Retail Team Member, you help set the pace and the standard every shift. You know 
the floor, the product, and what great looks like, and you guide others by jumping in, giving 
direction, and keeping things moving. You spot what the store needs before anyone asks, from 
filling stock to actioning store priorities, and you make smart calls that lift the customer 
experience and support strong results. You take on key holder responsibilities with confidence, 
helping open or close the store safely and keeping everything running smoothly. You bring 
energy, pride, and a steady presence that the team can rely on, and you champion Our Way 
and the Foundation so everyone understands the impact we make. Whether it’s a busy 
Saturday or a quiet morning setup, you show up ready to lead the floor and get things done.
 


From Australia to the world - The Cotton On Group (known in-house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1500 stores and counting; we exist to make a positive difference in the lives of everyone we touch.  Our people are optimistic, innovative and highly motivated; they share a genuine belief in themselves and others and they aren't afraid to think big.



Cotton On is the founding brand of the Group and has grown to become a global fashion destination with over 600 stores worldwide. We thrive on delivering the trends of the moment (always with our own twist) and inspire our community to have fun with it. Our product offering includes womenswear, menswear and accessories.

Key Skills
Retail operationsLeadershipCustomer serviceStock managementStore openingStore closingTeam guidanceVisual merchandisingProblem solvingCommunication
Categories
RetailManagement & LeadershipCustomer Service & Support
Job Information
📋Core Responsibilities
You will lead the retail floor by guiding team members, managing store priorities, and ensuring high standards of customer service. Additionally, you are responsible for key holder duties, including safely opening and closing the store.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
10723
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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