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JOB DETAILS

Client Specialist - Womens Ready to Wear, Full Time - Soho

CompanyMacy's
LocationNew York
Work ModeOn Site
PostedSeptember 5, 2026
About The Company
Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands. Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship
About the Role
  • Day-1 Medical, Dental, Vision Benefits for eligible colleagues
  • Competitive Pay
  • Paid Time Off
  • Flexible Holiday Time-Off & Flexible Scheduling
  • Instant access to earned wages with PayActiv
  • Enhanced benefits: pet, home & auto insurance & more
  • 401(k) plan options available
  • Bonus earning opportunities
  • Growth potential opportunities
  • Employee Discount at Bloomingdale’s & Macy’s Stores

About

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview

The Bloomingdale’s Client Specialist’s primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience. 

Essential Functions

  • Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships
  • Embrace and be proficient with technology
  • Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice
  • Participate in the merchandising and operational requirements of the role

Qualifications and Competencies

  • High School Diploma or equivalent required
  • 1-2 years related experience
  • Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
  • Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
  • Ability to think creatively, strategically and technically
  • Ability to work a flexible schedule based on department and Company needs

Physical Requirements

  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling, stooping and color vision
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • Frequently lift/move up to 25lbs

 

 

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. - including Macy’s, Bloomingdale’s, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

 

 

STORES00

Key Skills
SalesCustomer serviceProduct knowledgeClientelingMerchandisingCommunicationInterpersonal skillsTechnology proficiencyFashion expertiseLeadershipFacilitationStrategic thinkingTechnical skillsOmni-channel support
Categories
RetailSalesCustomer Service & Support
Benefits
Medical insuranceDental insuranceVision insurancePaid time offFlexible holiday time-offFlexible schedulingPayactivPet insuranceHome insuranceAuto insurance401(k) planBonus earning opportunitiesEmployee discount
Job Information
📋Core Responsibilities
The Client Specialist is responsible for maximizing sales through outstanding customer service, deep product knowledge, and building personal clientele. They also support the omni-channel experience by maintaining merchandise presentation and assisting with operational tasks.
📋Job Type
full time
💰Salary Range
$17 - $24
📊Experience Level
0-2
💼Company Size
82806
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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