Office Assistant I - Vineyard Primary Care

UPMC's Vineyard Primary Care is seeking an Office Assistant to join their team! This full-time position will work day-shift, Monday through Friday. No holidays or evenings are required. Two to three Saturday's may be required per year based on staffing needs. Prior experience in an administrative or front office role is preferred but not required. 

Title and starting pay rate of this position may vary based on years of experience.

What Can UPMC Do for You?

• A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
• Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
• Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave
• Competitive pay for the work that you do

Responsibilities:

• Verify necessary information and records in the medical record and computerized scheduling system. Prepare patient charts for upcoming appointments.
• Completes necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.Maintain a clean, orderly waiting area including beverage area and reading materials.
• Answer questions regarding patient appointments and testing.Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
• Assist with inpatient billing process.
• Assist physicians with transcription and dictation issues/concerns, and review process for accuracy
• Process medical records release requests.
• Identify stock levels of office supplies and assist with ordering/inventory management.
• Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.Answer telephone, screens calls, takes messages and provides information in a courteous manner.
• Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashion
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.Schedule, coordinate and reschedule patient appointments. Relay necessary messages to staff and providers.

• High school diploma or GED 
• One year of work experience, preferably in a medical office setting. 
• Knowledge of medical terminology preferred. 
• Word processing and computer experience required.
  
  Licensure, Certifications, and Clearances:
   
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran